Remotes4u (UK)

Remotes4u (UK), replacement remote control retailer in Doncaster

Remotes4u (UK) is a British business based in Doncaster, South Yorkshire, operating under the company name AV Accessories Limited and, according to its own presentation, has been selling replacement remote controls since its launch in 2006. Its catalogue focuses on remotes for audio-visual equipment and covers more than 100,000 models from hundreds of different brands.

Catalogue of remotes by device type

The range is organised according to the device the remote is intended for. The company sells remotes for televisions, DVD players, Blu-Ray players, set-top boxes, projectors, hi-fi equipment, home cinema systems, VCR video recorders, camcorders and soundbars, among other audio-visual devices.

• Remotes for televisions, covering both old and recent models.
• Remotes for Blu-Ray and DVD players.
• Remotes for 2, 5.1 and up to 9-channel home cinema systems.
• Remotes for Freeview, Freesat, Sky or Virgin Media set-top boxes.
• Remotes for projectors and camcorders.
• Remotes for VCR video recorders.
• Remotes for surround sound, hi-fi equipment and soundbars.

Original and alternative remotes

The catalogue distinguishes between original remotes and alternative remotes. The former are identical to those supplied with the new device. The alternative ones are specific to each model, work as soon as the batteries are inserted and require no configuration, unlike universal remotes, which according to the company need programming and offer limited functionality. In this category the shop distributes the Classic brand, which it describes as well established and used by consumers and service industries worldwide.

Available brands

The company states it has remotes from 126 brands in stock. Among those it lists are Panasonic, Samsung, Sony, LG, Toshiba, Philips, Sharp, Hitachi, JVC, Pioneer, Yamaha, Onkyo, Grundig, Thomson, Sanyo, Mitsubishi, Hisense, Huawei, Humax, Bush, Alba, Technika, Logik, Goodmans, Ferguson, Beko, Blaupunkt, Loewe, Polaroid, Sagem, Technomate, Topfield, TVonics, YouView, Wharfedale, TEAC, Technics, NEC, Orion, Funai, Daewoo, Akura, AOC, Bang & Olufsen, Cello, Currys Essentials, Digihome, Epson, Finlux, Hannspree, Linsar, Manhattan, Matsui, Mitchell & Brown, Proline, Prosonic, Sandstrom, Seiki, Technosonic, Techwood, Tesco, Tevion, UMC and Veltech, among others.

How to find the right remote

To locate the correct remote, the shop asks you to enter the model number of the device, not the brand, into the website's search engine. That search engine scans the full set of available brands. Alternatively, the user can go to a specific brand page and enter the model number there. Once the remote is found, the order is completed at the checkout by choosing one of the three available payment methods. It is also possible to place the order by phone or request advice on which remote to choose.

Shipping, warranty and returns

Orders are dispatched the same or the next working day, with free first-class shipping in mainland UK. Prices include VAT. Each remote includes a full one-year manufacturer's warranty and a standard 30-day return period for any reason. The company states that it offers customer support to help identify the correct remote.

Ratings and activity

The website shows a five-star rating on Trustpilot, with more than 113,000 reviews, and notes that purchases are made through a secure payment system. The company deals exclusively in device-specific remotes, which work without prior programming after inserting the batteries.

Location and contact

6 South Parade, Doncaster, DN1 2DY · Phone: 01302 361 440 · Email: sales@remotes4u.co.uk