John Doe of Diss

John Doe of Diss, furniture and home flooring in Norfolk

John Doe of Diss is a furniture and flooring retailer operating under the company name John Doe Carpets and Furniture Ltd. It operates from a large 45,000 square foot superstore, open seven days a week, combining in-store and online sales. The company presents itself as a family-run business operating since 1983 and describes its service as personal and specialised, with installation and delivery by its own staff.

Sofas, beds and furniture by room

The catalogue is organised by areas of the home. The seating section includes sofas, corner sofas, recliner chairs, sofa beds, chairs and footstools. The sleep section brings together single, children's, double, king and super king beds, as well as adjustable beds, mattresses and headboards. For the rest of the home, there is living room furniture (sideboards, coffee tables, TV units and display cabinets), bedroom furniture (bedside tables, dressing tables, wardrobes and chests of drawers), dining room furniture (dining sets, display cabinets, sideboards and bar stools) and office furniture, with desks and office chairs.

Rugs, flooring and lighting

The company states over five decades of experience in the flooring industry. Its range includes rugs, carpets, flooring and carpet remnants, as well as a bespoke rug creation service. The range is completed by a lighting department with pendants, wall lights, table lamps, floor lamps and chandeliers, along with lighting accessories.

Brands represented

The site lists among its brands Sherborne, Karndean, Tempur, Fama, Duresta, G Plan, Stressless, Alstons, Parker Knoll, Wiemann and Enchanted House, as well as a value range and a garden and clearance section.

Installation, delivery and design services

Alongside product sales, the company provides carpet fitting and delivery services, and includes an in-house interior design service. It also offers gift vouchers, finance options with terms of up to 48 months, a furniture disposal and removal service, and care and maintenance guidelines. It has a meeting room and a coffee lounge area, Angela's Coffee Lounge, located on the first floor. For trade customers, it maintains a commercial flooring and furniture line, and publishes case studies of work carried out across the UK.

Reviews and customer service

The website includes customer testimonials highlighting the friendliness of staff, the quality of bed and sofa assembly during delivery and the professionalism of the carpet fitters, as well as the loyalty of regular customers across different sections of the store. The company runs a subscription programme, John Doe Premium, for news, offers and competitions.

Location and contact

Phone: 01379 644 081 · Email: info@johndoe.co.uk · Opening hours: Monday to Saturday: 09:00-17:00; Sunday and bank holidays: 10:00-16:00