Healthspan

Healthspan, direct sales of vitamins and supplements in the United Kingdom

Healthspan is a British company dedicated to the direct sales of vitamins and food supplements. Its catalogue is organised around categories such as vitamins and minerals, supplements, sports nutrition and pet health, and includes products such as vitamin D, multivitamins, magnesium, vitamin B, vitamin C, calcium, iron, zinc, vitamin K, selenium, vitamin E, biotin, collagen, glucosamine, omega 3, turmeric, probiotics, cod liver oil, CBD, coenzyme Q10 and ubiquinol, plant sterols, fibre and lion's mane, among others.

The company sells its products through its website, with shipping to the United Kingdom, Ireland, the European Union and the rest of the world. It offers a subscription programme called Subscribe & Save, which allows customers to receive products on a recurring basis with discounts and a price match promise.

Health areas and goals

The catalogue is structured by health needs and goals, making it easier to find products according to the customer's condition or aim. Among the areas covered are joint health, cholesterol, heart health, eye health, digestion, mind & mood, energy, urinary & bladder, hydration, sleep, immunity, brain & cognition, weight management, hair, skin & nails, muscle & strength, oral health, longevity, movement, flexibility, maintenance, bones and muscles.

It also segments by age and gender, with specific sections for women's health, men's health and products formulated for those over 50 and over 70. In addition, it offers sections for offers and promotions, such as price drops, clearances and student discounts.

Sports nutrition and pet health

In the sports field, Healthspan distributes proteins (whey, plant-based, clear whey), bars, creatine, caffeine gum, carbohydrates, BCAAs, electrolytes, energy gels, pre-workout, beta-alanine and essential supplements such as blackcurrant extract, sodium bicarbonate, cherry juice, UC-II collagen and greens powder. These products are organised according to goals and needs: before training, during training, recovery, energy and performance, and muscle building.

For pets, the company has a specific line for dogs and cats. For dogs, it includes products for digestion, multivitamins, anxiety, skin & coat, joints and urinary & bladder health. For cats, the categories are digestion, skin & coat, joints and urinary & bladder health. Among the featured pet products are Flexi-Joints Plus for dogs and MagiCalm.

Shipping and returns

Healthspan offers free shipping in the United Kingdom for orders over £30 and for subscriptions. Domestic shipping options include Super Saver (approximately 3-4 working days), Priority Service (1-2 working days) and Courier (next working day for orders placed before 1 pm). For the Republic of Ireland, orders are handled through healthspan.ie. Shipping to the European Union and the rest of the world is carried out via Royal Mail Priority Service, with estimated delivery times of up to 10 and 15 working days respectively.

The company accepts free returns in the United Kingdom within 30 days of purchase, provided the products are unopened, undamaged and in their original packaging. Subscriptions can be cancelled at any time by contacting customer service, provided this is done at least 72 hours before the scheduled dispatch date.

Customer service and informative content

Healthspan's website includes a section of guides and tips on vitamins, minerals and supplements, with articles on how to get the most out of supplements, the best products for women, timescales for action and benefits, the vitamin B complex and an alphabetical guide to vitamins and minerals. It also offers expert health advice and a customer service team accessible by phone and email.

The company presents itself as the UK's leading direct supplier of supplements and has accumulated more than 182,000 five-star product reviews, according to data shown on its website.