Safe & Secure Home Insurance

Home insurance brokerage for intermediaries and individuals in the UK

Safe & Secure Insurance Services Limited is a brokerage based in Derby that was founded in May 2000 with the aim of making it easier for UK intermediaries and individuals to sell buildings and contents insurance through a straightforward channel. The firm states that it has handled more than 100,000 home insurance policies across the UK and presents itself as an independent brokerage with several industry awards.

A service designed so that brokers do not bear the regulatory burden

The company's approach stems from a recognition: tightening financial regulation means that it is no longer worthwhile for a mortgage broker to go through all the regulatory steps required to sell home insurance themselves. Safe & Secure offers itself as a complement to those intermediaries' activities through a free delegated sales service, which the firm describes as award-winning. The broker refers the lead through whichever channel they prefer — online form, email or telephone — and the brokerage handles the transaction.

Commissions and results the company attributes to its model

The company states that it pays its partner brokers a commission of 17.5% for each new policy sold and for each subsequent renewal. According to its own figures, the lead-to-sale conversion rate reaches 65%, meaning that five leads would translate into three sales. The firm estimates that a broker could earn more than £26,000 per year after four years with this system, at no cost to the intermediary. These are figures from its commercial presentation, not audited results.

Product and insurer panel

The brokerage works with a large panel of reputable insurers, many of them household names, providing policies with Defaqto five-star ratings. The offering includes more than 35 products and covers various types:

• Home insurance for owner-occupiers.
• Insurance for landlords who rent out their property (buy-to-let).
• Tenants' insurance.
• Policies for non-standard risks.
• Rent guarantee.

The site mentions a total of 30 insurers available on the panel.

Regulatory supervision and company details

Safe & Secure Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA) under number 300564. The company is registered in England and Wales with number 04162399. Its registered office is at 14 Melbourne Court, Millennium Way, Pride Park, Derby DE24 8LZ, while the postal contact address given on the website is 12 Stadium Business Court, Millennium Way, Pride Park, Derby DE24 8HP.

Track record and customer reviews

The company celebrates 25 years of activity since its incorporation in 2000 and highlights personal service as a feature of its offering. Its website displays an "Excellent" rating on Trustpilot, which it presents as a reflection of customer satisfaction.

Offices and locations

Location 1: 14 Melbourne Court, Millennium Way, Pride Park, Derby. DE24 8LZ

Location 2: 12, Stadium Business Court, Millennium Way, Pride Park, Derby. DE24 8HP