Welfare Together

Welfare Together: early intervention against non-payment in the UK

Welfare Together is an organisation with its registered office in Daventry (England) that presents itself as a specialist early intervention partner. Its work consists of mediating between creditors and debtors to provide support to people who cannot keep up with their payments, with the stated aim of achieving fair and sustainable solutions. The organisation was founded in 2022 by Tracey Stone.

The company states it has helped thousands of people and puts the cumulative savings for the households it has supported to date at more than one million pounds. Its services are described as free to all customers.

Who it is aimed at and who it works with

Welfare Together works with two distinct groups. On the one hand, creditors: councils, housing providers, enforcement firms, energy companies, telecoms providers, banks and other lenders. On the other, debtors, whom it contacts precisely because it has agreements with one or more of their creditors.

The organisation states that, if it has tried to contact a person, it is because it is working with one of their creditors to help them get back on track financially. To this end it has a customer portal through which support can be arranged.

Financial and wellbeing support services

The organisation's team of welfare officers engages personally with each user to guide them through complex administrative systems and reach proportionate, sustainable debt agreements tailored to their specific circumstances. The service catalogue includes:

• Financial guidance and relief.
• Income maximisation, that is, help to claim benefits and resources to which the person is entitled.
• Debt support for people with mental health issues or in crisis.
• Crisis intervention.

The working method consists of drawing up a personalised plan that takes into account each user's particular circumstances and enables them to achieve greater financial stability. The organisation describes its approach as compassionate and understanding, and stresses that it supports the customer through the final stage of the process until they become debt free.

Awards and accreditations

The organisation presents itself as an award-winning team and mentions among its accreditations the Cyber Essentials Plus certification, obtained according to its own announcement in August 2026. It also collects user reviews on Trustpilot.

Recent activity and partnerships

Among the news published by the organisation are the extension of its partnership with Hambury Tilmond (September 2026) and an opinion piece in which it argues that preventing vulnerability is better than treating it, and in which it announces that it no longer limits its support to customers labelled as vulnerable.

Structure and registration details

Welfare Together operates under the name Welfare Together Ltd, with its registered office at 1st Floor, Plant House, Royal Oak Way, Daventry, NN11 8PQ. The company is registered in England and Wales with number 14449818. The organisation also has a branch called Welfare Together CIC.

Location and contact

1st Floor, Plant House, Royal Oak Way, Daventry, NN11 8PQ