Energy Assets

Energy Assets: multi-utility metering and networks in the UK

Energy Assets presents itself as a national provider of multi-utility services covering gas, electricity, fibre and water. Its activity combines metering and data management with infrastructure construction and network ownership, and serves both the residential and the industrial and commercial sectors. The company states that it manages over 1.8 million assets across Great Britain and declares a two-decade track record, having been incorporated in 2005.

Metering and data services

Its service catalogue includes metering and data for electricity, gas, water and fibre, as well as renewable solutions. On the data side, the company mentions automatic meter reading (AMR) services, the DNA Data platform, the AMR WebAnalyser tool and market-wide half-hourly settlement (MHHS). It also offers low-carbon utilities services, such as commercial solar panels, electric vehicle charge point provision and heat networks.

Infrastructure and network ownership

The company carries out network construction and takes ownership of them, with connections and infrastructure services for gas, electricity, water and fibre. Its integrated model covers everything from the meter to the mains connection, with a single point of contact for the customer. Energy Assets states that it has regional offices across Great Britain and that its workforce receives ongoing training, in addition to relying on a consolidated supply chain built on long-standing relationships.

Customers and coverage

Its target customers include residential developers, industrial and commercial businesses, energy suppliers, third-party intermediaries and transport operators. The company states that it works with major brands and UK public sector organisations, and offers national coverage with local knowledge through its regional offices.

Accreditations and commitment

Energy Assets states that it holds multiple ISO accreditations and has its own sustainability (ESG) policy. The company also publishes corporate policies on quality, health and safety, diversity and inclusion, anti-corruption, modern slavery and whistleblowing, among others.

Contact and customer service

For general enquiries, the company provides the phone number 01506 405 405 and, for further help, 0333 9000 405. It has specific mailboxes for regulatory compliance, finance, marketing, customer services, connections and networks. On safety matters, the website refers to the national gas emergency service and to the number 105 for electricity faults.