Custom Fitted Blinds

Custom Fitted Blinds: made-to-measure blinds with a local measuring and fitting service

Custom Fitted Blinds is an independent UK company dedicated to the sale and installation of made-to-measure blinds, shutters and curtains. Its approach is based on a local measuring and fitting service, with measuring and installation included in the price, and an online estimator that provides an indicative quote before the appointment. The company presents itself as an alternative to traditional made-to-measure blind services and to buying standard products directly.

Blinds and shades catalogue

The blinds catalogue includes roller blinds, Venetian blinds, Roman blinds, vertical blinds, wooden blinds, pleated blinds, Perfect Fit blinds, Day & Night blinds, blackout blinds, Clic blinds, Allusion blinds, skylight blinds, conservatory blinds and motorised blinds. It also sells awnings.

Shutters and curtains

The shutters range covers full height, tier-on-tier, bay, tracked, cafe style, solid and shaped models. For curtains, the catalogue includes eyelet curtains, pinch pleat curtains, wave curtains and pencil pleat curtains.

Blinds by room

The company organises part of its range by room: kitchen blinds, living room blinds, bedroom blinds, door blinds and bay blinds, all supplied and fitted.

Buying process and lead times

The process begins with the customer taking approximate measurements and using the online estimator to get an immediate price for supply and installation. If the price is acceptable, an appointment is arranged where a fitter accurately measures the window openings and shows a selection of fabric samples. Once the order is confirmed, manufacturing begins and the fitter returns within 7 to 9 days to carry out the professional installation. The company states that it fits 95% of its orders within 10 days. It also indicates that prices rarely vary by more than a small percentage from the initial estimate, provided the actual measurements do not differ greatly from the approximate ones.

Business model and customer service

Custom Fitted Blinds describes itself as an independent company that sources its products from some of the largest national companies in the UK. It points out that its cost savings come from not employing salespeople who charge commissions of between 20% and 40% of the price, savings it claims to pass on to the customer. The company states that it does not apply postcode-based pricing, nor fictitious discounts, and that it does not use aggressive sales tactics. It offers a free, no-obligation appointment and has a call centre to handle enquiries. It also offers a free, no-obligation appointment and has a call centre to handle enquiries. It also offers a free, no-obligation appointment and has a call centre to handle enquiries.

Availability and quote

The company offers daytime, evening and weekend appointments. The website allows you to request an appointment, a brochure and a quote, and the online estimator provides an immediate price for supply and installation. The company indicates that it can be less expensive than the competition without compromising on quality.