Global Exchange

Global Exchange: currency exchange at airports and cities worldwide

Global Exchange is a company dedicated to foreign currency exchange that, according to its own presentation, has been operating since 1996 and describes itself as a leader in the sector. The company states it has more than 495 currency exchange offices in 29 countries, located at international airports, city centres and tourist destinations across all five continents, and serves over 12.5 million customers a year.

Currency exchange services

The company structures its offering around several exchange methods:

• Commission-free online exchange: the customer selects currency and amount, chooses a pickup office, enters their details and pays by card. The order is collected at airport stores through the Click & Collect service, with no delivery charges or additional fees.
• In-office exchange: allows last-minute transactions at the airport office network, with extended opening hours and open 365 days a year.
• Buyback guarantee: the company undertakes to buy back 50% of any leftover foreign currency the customer returns from their trip. The guarantee is valid for 30 days from collection of the order and the same exchange rate as the original transaction applies.
• Corporate services: it collaborates with over a hundred companies, including travel agencies, to offer preferential currency exchange terms to their employees.

How online exchange works

The process described by the company consists of four steps: choose currency and amount, select the most convenient pickup office, complete personal and contact details, and make a secure payment by credit or debit card. The company highlights that exclusive rates are available only for online transactions and that pickup at airport offices is free. The available currency catalogue includes more than 36 currencies.

International network and history

The company traces its origins to Spain in 1996 and describes subsequent expansion across all five continents. Its network includes offices at airports, city centres and tourist destinations, with a notable presence in the United Kingdom, where it has a specific section for national and international offices. The company maintains a privacy policy with two-factor authentication (2FA) to protect its customers' data.

Corporate profile

Global Exchange presents itself as a company with over thirty years of experience in the currency exchange sector. Among its corporate principles it declares transparency in all its processes, personalised attention and adaptation to the needs of each location. The company notes that it maintains a consistent brand image worldwide and that it seeks to incorporate new technologies and professionals to continue growing.