Ice Comms

Ice Comms: telecoms and energy for SMEs from Crewe

Ice Comms is a company based in Crewe, Cheshire (UK) that has been providing telecoms and energy supply services to small and medium-sized businesses for over ten years. Its approach focuses on reducing clients' operating costs through landline, mobile, VoIP, broadband and energy solutions, with a stated focus on service quality and affordable pricing.

Business services

Ice Comms' catalogue covers several areas aimed at connectivity and managing business resources:

• Landline and broadband: business connectivity with cost-saving tariffs.
• VoIP phone systems: implementation of modern IP-based phone systems.
• Mobile solutions: plans and devices tailored to different business sizes.
• Business energy: finding better terms for energy supply.
• Mobile device management: comprehensive management of devices, with a cloud management option.

Mobile handset recycling

Ice Comms has recently launched a mobile device recycling service under the Ice Mobile brand. The company offers to buy used devices instead of letting them go to waste, presenting this initiative as a commitment to environmental sustainability.

Customer service and account management

Each customer has a dedicated account manager to address their needs. The company has a team of customer service advisors and operates Monday to Friday. It also carries out regular reviews of contracted tariffs to check they remain competitive, and offers regular payment dates to make cost control easier.

Profile and structure

Ice Comms describes itself as a growing company serving SMEs and working with some of the leading brands in the UK sector. The company has offices in Crewe and Chester, and its team includes management and leadership roles such as a managing director, directors, a retention manager, an in-house lawyer and an operations director.

Presence and contact

Ice Comms' head office is at 4 Oak Street, Crewe, Cheshire, CW2 7BX. The company has a contact phone number and email, and its opening hours are Monday to Friday from 9:00 to 17:15, remaining closed on Saturdays and Sundays.

4 Oak Street, Crewe, Cheshire, CW2 7BX · Phone: 0333 202 5000 · Email: support@ice-comms.co.uk