EVO Taxis

EVO Taxis, 24-hour taxi service in Crawley and Gatwick Airport transfers

EVO Taxis Ltd operates as a passenger transport company with continuous 24-hour service in Crawley, Horley, Gatwick, Lingfield and other towns in southern England. Its activity combines local taxi services with airport transfers, and it accepts bookings by phone, through its website or via its mobile app. The company presents itself as one of the largest taxi operations in the south of the country.

Transport services and airport transfers

The company offers transfers to all major airports, at any time and on any day. Among the services associated with these journeys are flight monitoring, so that the driver arrives to collect the passenger at the right time, and a meet and greet service at major airports. It also handles business accounts, with account booking options for work trips and corporate transfers.

Bookings can be made through the company's website or mobile app. The service relies on drivers licensed by their respective local authority and DBS checked, a check the company highlights as an additional assurance for passengers.

Mobile app and booking management

EVO Taxis has its own app for Android and iOS, which the company describes as the only private hire app the user will ever need. Through it, users can request a quote and book, with integrated payment, as well as track the driver's location: the company sends a text message when a vehicle is assigned and allows users to view its journey in real time. The app also includes user profile management, with login and payment methods.

Available fleet

The vehicle catalogue is organised into four categories, with different passenger and luggage capacities:

• Saloon Car: 4-passenger configuration with 2 and 2 luggage spaces depending on the variant.
• Executive Car: same 4-passenger base, with 2 and 2 luggage spaces.
• MPV: 6 passengers with 4 and 4 luggage spaces.
• MPV 8: 8 passengers and 8 luggage spaces.

Terms of service and customer care

Among the elements the company highlights as differentiators are free waiting time and free cancellation, both subject to the company's terms and conditions. The contact centre is open 24 hours a day, every day, including Christmas and New Year.

Drivers and expansion

The company is looking to recruit locally licensed drivers for its operations in Haywards Heath, Coulsdon and East Grinstead. It accepts licences from Mid Sussex, Reigate & Banstead, Crawley, Wealden and PCO. The company states it has grown over the years and places customer satisfaction at the centre of its goals, both in service delivery and in the booking process.

Location and contact

XL House, Unit 2 Mill Court, Spindle Way, Crawley, RH10 1TT · Phone: 01293 888888 · Email: customerservice@bookevo.co.uk · Hours: 24 hours a day, every day, including Christmas and New Year