DT Plumbing and Building Ltd

DT Plumbing and Building: plumbing and building based in Crawley

DT Plumbing and Building Ltd is a plumbing and building company based in Crawley (postcode RH10) serving customers across Sussex, Surrey, South London and Kent, typically within an hour's drive. The company presents itself as a business with £2 million public liability insurance, a VAT-registered limited company (No. 17094744) and 24-hour availability every day for emergencies. Its founder, Danny, says he set up the company to offer a direct service and avoid the experience of call centres or tradespeople who don't show up.

Emergency plumbing services

The company offers 24-hour phone support for emergencies and, before starting any work, provides an honest assessment and a clear price. Among the problems it covers are burst pipes and leaks — caused by freezing, corrosion or pressure failure — where it isolates the affected section, replaces the faulty part and, in most cases, restores the supply on the same visit. It also deals with no hot water when there is no gas issue, diagnosing and repairing immersion elements, motorised valves, airlocks and thermostats. For blocked drains — toilets, sinks and outside drains — the company states frankly whether it is a ten-minute fix or a job for a drainage specialist with jetting equipment.

Planned work and renovations

As well as emergencies, DT Plumbing and Building carries out scheduled work with a prior quote, from replacing a tap to a full bathroom renovation. In general plumbing it handles everyday repairs such as dripping taps or toilets that won't stop running, usually in a single visit. In bathroom installation it manages the entire project — plumbing, tiling and finishing. In the kitchen it takes care of sink, tap, dishwasher and washing machine connections. It also works on radiators and heating, from simple bleeding to full replacements and power flushing. The company also offers general building work, such as moving walls, refurbishing rooms or carrying out repairs, to the same standard it applies to plumbing.

Coverage area

Based in Crawley, the company serves Sussex, Surrey, South London and Kent. Among the locations it mentions are Crawley, Horley, Horsham, East Grinstead, Haywards Heath, Burgess Hill, Brighton, Redhill, Reigate, Copthorne, Crawley Down, Pease Pottage, Charlwood, Turners Hill, Balcombe, Handcross, Felbridge, Smallfield, Rusper and Lingfield. For addresses not listed, it states that it covers any location within an hour of Crawley (RH10).

Approach to work and guarantees

The company insists on a fixed price before starting, not an estimate, and on informing the customer if something unexpected comes up before charging for it. Its stated aim is to resolve every job in a single visit, with the right parts and tools. It presents itself as a VAT-registered limited company with £2 million public liability insurance. As for caring for the home, it states that it puts down dust sheets before starting and cleans up when finished. It accepts card, bank transfer and cash payments.

Booking process

The customer can call or send a message to describe the problem; the company offers an assessment and a clear price over the phone with no obligation. Afterwards, the tradesperson arrives at the agreed time with the necessary materials. The company states that it guarantees its work and does not consider a job finished until the customer is satisfied.

Frequently asked questions

The company states that, for jobs in Crawley, it usually arrives within 30 to 60 minutes during the day and within an hour at night and at weekends; elsewhere in Sussex, Surrey, South London or Kent, the time depends on the distance from Crawley and is communicated before confirming the job. Specialising in the water side — leaks, drains, hot water, immersion heaters, bathrooms, kitchens and building work — for gas appliances, pipework or boilers it refers customers to a Gas Safe registered engineer. If there is a smell of gas, it recommends calling the national gas emergency line (0800 111 999).

Customer reviews

The company shows a rating of 5.0 on Google and 4.9 on MyBuilder, with 49 verified reviews. The testimonials collected mention emergency call-outs resolved in under an hour, toilet cistern repairs, replacement of taps and electric showers, rerouting kitchen pipes, repairing bath drain pipes and solving pressure problems. Customers highlight punctuality, cleanliness, clear communication and no hidden costs.

Location and contact

Phone: 07884 064809 · Email: info@dtplumbingandbuilding.co.uk · Hours: 24/7 emergency service