Smart Parcel Box

Smart Parcel Box outdoor parcel boxes

Smart Parcel Box is a British company specialising in outdoor parcel boxes designed to receive courier deliveries when the recipient is not at home. The company presents itself as the UK's number one solution of this type and offers a range of models in different colours and sizes, for both private homes and businesses.

How the receiving system works

The system works via a chute or funnel through which the courier deposits the parcel, which falls into a locked compartment. The user sets their delivery preference with online shops and couriers, so that they leave the parcel in the box even when no one is at the property. Each unit has a unique barcode that can be scanned or recorded as proof of delivery. The compartment can hold several parcels in a single day and, according to the company, prevents third parties from removing them. Depending on the courier and retailer, the customer may receive a text message or email confirming delivery. The parcel is then retrieved by opening the compartment with the key.

Models and capacities

The range includes several configurations differentiated by the maximum parcel size accepted and the retrieval system:

• Model with lift-up lid and front and rear retrieval, for parcels up to 320 x 205 x 120 mm.
• Model with front and rear retrieval, for parcels up to 330 x 275 x 255 mm.
• Model with front and rear retrieval, for parcels up to 390 x 340 x 260 mm.
• Model with front retrieval only, for parcels up to 330 x 275 x 255 mm.
• Model with front retrieval only, for parcels up to 325 x 325 x 290 mm.

Installation and use

The boxes can be fixed to walls, floors, doors and fences, or integrated into the property itself. The company states that installation is straightforward and that each box includes standard fixtures and fittings, although it recommends checking beforehand that they are suitable for the type of property. Wall-mounting and floor-fixing options are offered, with standard nuts and bolts supplied, along with an explanatory video of the process.

Features and benefits

The boxes are designed to withstand the weather and are rust-resistant. They can be installed outdoors or integrated into the building and are available in a variety of colours, from discreet tones to more vibrant ones. The company sells the product for both private and business use.

Track record and reach

Smart Parcel Box was founded in 2015 and, according to the data it publishes, has more than 100,000 installations, a presence in more than ten countries and over 500 cities, with 98% positive reviews. The company is part of Homescapes and runs an online shop with free delivery and warranties of up to three and five years depending on the model.

Location and contact

Units 12-14 Waterfall Lane Trading Estate, Waterfall Ln, Cradley Heath B64 6PU · Phone: 0121 368 0051 · Email: support@smartparcelbox.com