Direct Hot Tubs

Direct Hot Tubs: hot tubs and swim spas in the UK

Direct Hot Tubs is a British company specialising in the sale of hot tubs, swim spas and ice baths. With more than two decades of activity, according to its own presentation, it serves customers throughout the UK and operates as an employee-owned business. Its catalogue includes models of different capacities, from two to seven seats, with configuration options and extras.

Featured models in the catalogue

The hot tub selection includes references such as Ultimate Plus Spa (7 seats, 123 jets, 2.4 x 2.4 x 0.93 m), Ruby (6-7 seats, 40 jets, 1.8 x 1.8 x 0.87 m), Helsinki (3-4 seats, 33 jets, 2.1 x 1.5 x 0.82 m), Destiny (6 seats, 69 jets, 2.20 x 2.20 x 0.93 m), Rose (6 seats, 102 jets, 2.0 x 2.0 x 0.88 m), Princess Moon (3 seats, 29 jets, 2.1 x 1.6 x 0.84 m, with aluminium alloy skirt), Tiny (2 seats, 23 jets, 2.00 x 1.1 x 0.83 m) and Sure 3 (4 seats, 34 jets, 1.95 x 1.95 x 0.93 m). Prices listed on the site range from £3,099 to £9,999, with 0% interest-free finance.

Customisation and warranty

The company allows customisation of the shell and cabinet colour of each hot tub. Many models support extras such as fountains, waterfalls and speakers, which can be added at checkout. Direct Hot Tubs states that it inspects every model and works only with trusted manufacturers, and offers a comprehensive two-year warranty covering the main internal and external components.

Beyond hot tubs: accessories and maintenance

In addition to hot tubs, the catalogue includes swim spas, ice baths, chemicals, fragrances, accessories, filters, headrests, spare parts (such as Balboa and Gecko parts), servicing and heat pumps. The company also sells plug and play hot tubs and organises its range by capacity: 2, 3, 4, 5, 6 and 7 seats.

Customer service and experience

Direct Hot Tubs presents itself as a business that avoids aggressive selling and offers technical and maintenance advice, both before and after purchase. The company states that its team helps customers choose the right model and provides after-sales support, even for hot tubs purchased years ago.

Shipping and presence

The company offers fast delivery throughout the UK and is based in Coventry. On its website it mentions delivery areas such as Leicester, Devon and Cornwall.

Location and contact

New Shed Mobbs Wood Farm Brinklow Road Ansty Coventry CV7 9JN · Phone: 08000096087