Motorhome Depot

Motorhome Depot: buying and selling motorhomes between private individuals in the UK

Motorhome Depot is a British platform specialising in the buying and selling of motorhomes and campervans between private individuals. The company presents itself as an intermediary in this market and claims that its catalogue brings together the largest offering of privately owned motorhomes, with new units being added daily. Its approach is built around a national network of brokers who act as the link between buyer and seller.

A brokerage model with brokers

Its operation relies on agents or brokers distributed across the UK. Each transaction is managed by a broker who deals personally with both parties, sends additional photographs and an accurate description of the vehicle before the buyer travels to see it. The company states that it knows the sellers and has inspected the motorhomes listed. Payments are channelled through a client account with FSCS protection, and the keys are only released to the seller once the funds have cleared in their bank.

Catalogue and vehicle search

The catalogue ranges from a few thousand pounds to over a hundred thousand, and includes virtually every make, model and layout. Among the makes that appear in the search engine are Adria, Auto-Sleepers, Auto-Trail, Bailey, Burstner, Carthago, Chausson, Elddis, Fiat, Ford, Hobby, Hymer, Knaus, Mercedes-Benz, Pilote, Rapido, Rimor, Roller Team, Swift, Volkswagen and Westfalia, among many others. The search allows filtering by distance, make, model and price range, with thresholds from £1,000 to £150,000. There is also an advanced search for more specific queries.

The platform allows you to set alerts for new stock with daily updates, so that the user receives notifications when a vehicle matching their criteria appears. The company claims to sell thousands of motorhomes a year.

Additional services for buying and selling

In addition to brokerage, Motorhome Depot offers a range of complementary services:

• Finance for the purchase.
• Part exchange and Smart Exchange.
• Sell Now For Cash.
• Free valuation for sellers.
• Insurance, warranty and breakdown cover.
• Cleaning products, accessories and storage.
• Hire Out Your Motorhome.

The company points out that it offers the advantages of a dealership without dealership prices, and includes the possibility of 14 days of free insurance for the new motorhome.

Security and fraud prevention

Motorhome Depot emphasises the security of transactions. It notes that a growing proportion of private motorhome listings are fraudulent and that some of its customers have come to the company after having been targeted by scammers, including websites impersonating dealerships. As countermeasures, the firm states that all vehicles undergo an HPI check, that it works with Trading Standards and that payments are made through secure systems. The company presents itself as an option that brings security to the private motorhome market.

National network and territorial presence

The company has a national network of brokers covering the UK, which allows it to offer vehicles in different parts of the country. The search engine accepts the entry of a postcode to locate nearby motorhomes. The listings in the catalogue show vehicles located in counties such as Wiltshire, Essex, Nottinghamshire, Greater London, Dorset, Hampshire, Cheshire, Greater Manchester, Dumfriesshire, Devon, Derbyshire and Cumbria, among others.

Reviews and activity

The site shows an "Excellent" rating on Trustpilot and publishes a reviews section. The company also offers information on what a broker is and the possibility of becoming one.