British Essentials

British Essentials, online supermarket for British brands with international shipping

British Essentials is an online supermarket specialising in products from British brands that ships to over 150 countries. Its catalogue brings together items from food, drinks, personal care, household cleaning and pet products, among other categories, and presents itself as an option for those looking for British items outside the UK.

Food catalogue

The food range is organised into several sections. It includes cupboard products such as tinned goods, pasta, rice, soups, ready meals, breakfast cereals, condiments, oils, vinegars and dressings, sauces, dips and marinades, jams, honey and spreads. There is also a bakery and baking section with baking ingredients, biscuits and snacks, crisps, sweets and chocolate. Another area is dedicated to cooking, with cooking ingredients and herbs, spices and seasoning.

Drinks and other categories

The drinks section groups together all the references of this type. In addition, the catalogue includes sections for dietary and lifestyle products, with 'Free From' options, as well as baby and childcare items, which include baby food. These are completed with home care and cleaning products, health and beauty, and pet food.

Brands represented

Among the brands featured in the catalogue are Cadbury, Branston, Heinz, Bisto, Tiptree, Marmite, Weetabix, Kellogg's, Alpen, Dorset Cereal's, Yorkshire Tea, Mr Kipling, Lindt, Lavazza, PG Tips, Twinings, Robinsons, Ribena, Dettol, Ariel, Astonish, Lenor, Always, Colgate, Radox, Imperial Leather and Original Source.

Shipping and customer service

The company states that it ships to over 150 countries and that its customer service team is available 24 hours a day, 7 days a week. It offers a 30-day money-back guarantee, with a full refund upon return of the product. It accepts secure payments, including PayPal. The site includes a help centre to answer questions and allows customers to suggest products.

Featured selection and editorial content

The site shows selections of best-selling products in chocolate and in biscuits and snacks, with examples such as Cadbury Crunchie Multipack, Cadbury Flake, Cadbury Dairy Milk Buttons, Cadbury Dairy Milk Chocolate Bar, Jammie Dodgers, Cadbury Mini Rolls, McVitie's Milk Chocolate Digestives and Walkers Quavers Cheese Snacks. It also publishes a blog with articles on British culture and food, such as the history of a well-known British sauce, the differences in the taste of tea outside the UK and the return of classic comfort food dishes. The company presents itself as an award-winning online supermarket and states that it has the largest range of British products available online.

Location and contact

Phone: +44(0)1480700910 · Email: customerservice@britishessentials.com · Hours: Customer service available 24 hours a day, 7 days a week