Express Appliances

Express Appliances: appliance and technology rental in the south-east of England

Express Appliances is a British company specialising in the rental of household appliances and technology devices. Its catalogue covers washing machines, tumble dryers, cookers, fridges, freezers, dishwashers, televisions, tablets, laptops and mobile phones. The firm operates from its registered office in Ardleigh, Colchester (Essex), and covers Essex, Kent and north, south and east London.

The business model is based on weekly payments with no upfront cost, with prices starting at £1.50 per week depending on the product. The company states that it does not carry out credit checks and covers maintenance costs, so the customer does not face charges for breakdowns or repairs. The website indicates that delivery is free and that large appliances and televisions are installed by the company's own team.

Products available for rent

The catalogue is organised into several product families, with specific examples and weekly prices published at the time of analysis:

• Laundry: 6-7 kg washing machines from £4.39 per week; condenser tumble dryers from £4.39 per week.
• Fridges and freezers: under-counter fridges from £4.18 per week.
• Cooking: 50 cm and 60 cm ceramic cookers from £6.61 per week.
• Dishwashers: from £3.46 per week.
• Televisions: from £2.31 per week, with models such as a refurbished Bluetooth soundbar (£2.31 per week) and a Hisense 50-inch 4K Ultra HD LED Freely smart TV (£5.31 per week).
• Tablets and laptops: from £3.46 per week, with examples such as a 10.2-inch iPad with case and detachable keyboard (£4.99 per week) and another 10.2-inch 8th generation iPad (£3.99 per week).
• Mobile phones: from £2.59 per week, with models such as iPhone 11 64 GB (£3.99 per week), Samsung Galaxy A40 (£2.59 per week) and Samsung Galaxy S21 FE 5G (£4.62 per week).

The company also offers technology rental with nationwide delivery, as stated on its website.

Three-step rental process

The site describes a simple procedure for signing up: first, the customer checks their postcode and adds the product to the trolley; then they choose delivery and payment method and complete the online application form; finally, they receive the item, which in the case of large appliances and televisions is installed by the company's team.

Coverage areas

Delivery coverage extends across Essex, Kent and the north, south and east areas of London. For technology rental, the company advertises nationwide delivery.

Customer reviews

The website shows an excellent rating on Trustpilot based on more than 2,300 reviews. Comments highlight the speed and simplicity of the application process, the punctuality of deliveries, the friendliness of the delivery drivers and the installation of the appliances, including connecting dishwashers. Experiences with the removal of old appliances and their replacement with new ones are also mentioned.

Corporate and regulatory information

Express Appliances Ltd is registered in England and Wales with company number 09393182 and VAT number GB 235 6190 11. Its registered address is Martells Barn, Slough Lane, Ardleigh, Colchester, Essex, CO7 7RU. The company is authorised and regulated by the Financial Conduct Authority (FCA) with reference number FRN 681272.

Location and contact

Martells Barn, Slough Lane, Ardleigh, Colchester, Essex, CO7 7RU · Phone: 01206 794905