Contact Security Services

Contact Security Services, security installation in Scotland

Contact Security Services is a Scottish family business dedicated to installing security systems for homes and businesses. Its headquarters are in Coatbridge and its activity extends throughout Scotland, with a particular presence in the central belt. The firm presents itself as a home protection specialist and states that it has more than a thousand verified reviews on Trustpilot.

The company reports almost twenty years in business and eighteen years of registration with the SSAIB, a fact that the company itself highlights as a guarantee of trust for its customers.

Security systems it installs

The company's catalogue covers both residential and commercial solutions:

• Wireless burglar alarms, presented as cable-free systems that speed up installation.
• Police response alarms, linked to a unique reference number (URN) issued by Police Scotland.
• IP video surveillance (CCTV).
• Video doorbells.
• Fire detection.
• Access control.
• Security for commercial premises.

Monitoring and police response

The company's monitored alarms are connected to a receiving centre located in the United Kingdom and managed by G4S, with continuous service 365 days a year. According to the firm's information, its systems have a unique reference number issued by Police Scotland, which allows a level 1 police response to a confirmed alarm, both in homes and businesses.

The company also mentions the use of smart motion detectors, discreet window protection and perimeter sensors among the components it can deploy.

Accreditations and standards

Contact Security Services states that its installations comply with ACPO, UKAS and SSAIB standards, as well as insurers' requirements. The firm emphasises its status as an SSAIB registered company for the last eighteen years.

Company and team profile

The company describes itself as a small, specialised team, with trained engineers and experience in different types of security systems. It notes that its lean structure allows it to offer lower prices than other companies in the sector, and that each installation is tailored to the specific needs of the customer. The company presents itself as a growing family business and attributes part of its expansion to customer recommendations.

Coverage and service

Its activity is focused on Scotland, based in Coatbridge and covering the central belt of Scotland. The company offers a free survey and quotation as the first step to contracting its services.

Location and contact

Office 13, Coatbridge Business Centre, Coatbridge ML5 3RB · Phone: 0800 755 5555 · Email: enquiries@contactsecurityservices.co.uk