ZoomDoc Health

Online medical letters and certificates with NHS doctors

ZoomDoc Health is a British service for issuing medical letters and certificates online. Its team of doctors is made up of professionals registered with the NHS and the General Medical Council (GMC), and most documents are issued within one hour, according to the platform itself. The service operates without an appointment and is available seven days a week, from 9:00 to 21:00.

The company presents itself as a leading provider of online medical letters, a claim it supports with the volume of five-star reviews it has received. The firm is founded and led by GP Kenny Livingstone, and its activity is governed by its own code of medical and ethical practice.

Sickness certificates and proof of illness

The catalogue includes sickness notes for work, confirming the condition and its impact on work, as well as sickness certificates for universities and higher education institutions, which certify the health condition, related absences and whether the condition is ongoing or resolved. Letters for workplace adjustments, disability certificates, documents for ADHD, ASD or neurodiverse condition diagnoses, housing support letters, emotional support animal certificates and cancer support letters are also offered.

This section is completed by event and activity cancellation certificates, gym and sports club cancellation certificates, and injury and accident confirmation certificates.

Travel and cruise documentation

For travel, the platform issues fit-to-fly certificates, including those specifically for pregnancy and chickenpox recovery, and fit-to-cruise certificates, with variants for pregnancy and for expeditions in Antarctica and the Arctic. It also offers travel and holiday cancellation certificates, letters for travelling with medication, vaccine exemption certificates — including the yellow fever one — allergy certificates, covid-19 lateral flow test verification and medical certificates for youth camps or trips.

Medical certificates for visas

The company issues certificates of good health for visas, aimed at those who need to prove their state of health to embassies, consulates, apostille authorities and legal professionals. The catalogue distinguishes destinations such as France, Greece, Spain, South Africa, Thailand and the Bahamas, as well as an option for all other countries. Availability of this product is limited to the UK.

Medical referrals and work medicals

ZoomDoc Health issues GP referral letters and referrals for scans and imaging, as well as bespoke medical letters. In the workplace, it offers fit-to-work medicals, pre-employment medicals and fit-to-work certificates for actors and models. It also handles the medical letter for the Blue Badge parking permit and medical exemption certificates.

Heart tests and flu vaccination

The platform includes an at-home ECG Holter monitoring service, described as a clinical assessment of heart rate, and sells digital flu vaccine vouchers for businesses for the 2026-27 season.

Service for businesses and individuals

In addition to direct-to-patient sales, the company has a corporate services line, a collaboration programme and a programme for travel industry partners. Its featured products include the university and college sickness certificate, the visa certificate of good health, the pregnancy fit-to-fly certificate, the travel and holiday cancellation certificate, the chickenpox recovery certificate and the sickness note, with prices in the catalogue analysed ranging from £49 to £79 depending on the document.