Blue Puffin Stays

Blue Puffin Stays: serviced accommodation in Hampshire and the Cotswolds

Blue Puffin Stays is a British company specialising in serviced accommodation for short and long stays. Its portfolio comprises 36 holiday homes and serviced houses across Portsmouth, Southampton, Winchester, the Cotswolds and Bolton, sleeping between 2 and 12 guests. The company positions itself as an option for leisure trips, business travel and extended stays, and allows direct booking through its own website.

Featured properties and types of accommodation

The property selection includes apartments, houses, cottages, converted barns and a former railway carriage converted into accommodation. Among the examples featured on the website are a two-bedroom flat near Ocean Village in Southampton with free parking and space for six people; a four-bedroom house in Southampton for eight guests; a five-bedroom manor house in Gloucestershire with a games room sleeping twelve; and several barns in Durley with hot tubs and fire pits, sleeping four, eight and twelve people. A two-bedroom cottage in Titchfield, a three-bedroom house in Southampton for seven people and a converted railway carriage in Cirencester for two guests are also listed.

Services included in stays

The properties come with fully equipped kitchens, free Wi-Fi and free parking. Check-in is self-service and straightforward, and the company markets stays as a "home away from home" experience. The website states that the homes are designed to be cosy and family-friendly, with spaces intended for relaxation and for sharing with friends and family.

Booking process and conditions

Bookings can be made directly on the Blue Puffin Stays website. After booking, the lead guest receives a SafeGuest platform link to complete an identity check and choose between a damage deposit — with no upfront charge, card saved — or a no-deposit option by paying a one-off fee to SafeGuest. The amounts for each property are shown on its booking page before confirming.

Check-in is self-service, usually from 16:00 and closing at 21:00; later arrivals are not accepted. Access details are sent approximately 24 hours before arrival, once the identity check, deposit step and booking payment are complete. The company advises that identity documents should not be sent by email.

Cancellation terms vary by property. Most allow free cancellation until 16:00 five days before arrival; some large group houses extend the deadline to seven days and the Durley barns to fourteen. After that deadline, the full amount is payable, although if the nights are re-let, the amount recovered is refunded less a £25 admin fee. Bookings made through other platforms, such as Airbnb or Booking.com, are governed by those platforms' policies.

The company also offers the option to enquire in advance about early check-in or late check-out, subject to availability and with the price confirmed in writing. Without prior agreement, late check-out is charged at £25 per hour, up to a maximum of £100.

Locations and surroundings

The properties are located in Hampshire towns such as Portsmouth, Southsea, Southampton, Winchester, Titchfield, Durley and Widley, as well as in the Cotswolds, in Gloucestershire, and in Bolton. The company highlights the proximity of its accommodation to popular attractions, restaurants and places of interest, and publishes content on routes, festivals and food destinations in Hampshire, the Isle of Wight and Gloucestershire.

Customer service and contact

For enquiries or direct bookings, the company provides a contact phone number and email address. The website includes a booking form with availability search by dates and number of guests, and an FAQ section detailing the check-in process, identity verification, deposits and cancellation terms.

Phone: +44 1242 420010 · Email: info@bluepuffinstays.co.uk · Hours: Monday to Sunday: 09:00-17:00