Holloway Bond

Holloway Bond, business rates consultancy for commercial properties

Holloway Bond is a UK consultancy specialising in reducing business rates costs for commercial properties in England and Wales. The firm presents itself as an expert in rateable value assessments and in managing appeals and claims before local tax authorities. Its work is aimed at businesses across various sectors looking to review or challenge the rates they pay on their premises.

The company operates under the trading name Holloway Bond, the trading name of Holloway Bond Limited, a company registered in England and Wales with number 14457154. Its head office is at Watermoor Point, Watermoor Road, Cirencester, GL7 1LF.

Business rates management services

The consultancy's service catalogue covers various routes for acting on business rates:

• Rateable Value Appeals.
• Combining and Splitting.
• Advice on the 2026 Revaluation.
• Portfolio Management.

These services are aimed at reviewing property valuations and, where appropriate, claiming reductions or refunds of overpaid amounts.

Sectors served

The firm works with businesses in sectors such as industrial, retail, office, education, accommodation and hospitality. The website invites you to contact the company if your sector is not among those listed.

Working method and terms

Holloway Bond describes its approach as consultative and personalised. The company states that every client has a dedicated account manager who supports them throughout the process, and that it handles most of the work in-house. Among the commercial terms it declares are no upfront payments, no fees on future years' savings and no bank details required. Its model is based on the 'no win, no fee' principle: if no cost reduction is achieved for the client, they pay nothing.

The firm declares a success rate of over 97% in the cases it puts forward and annual savings for its clients exceeding £2,000,000. It also states that it has more than twenty-five years of experience in the sector and has helped businesses across England and Wales reclaim millions in overpaid rates.

Team

The team structure combines leadership, account management, administration and data analysis. The directors are Ella Chapman and Tom Perry. The team is completed by account managers Marshall Gee, Charlie Mifsud and Ruby Chapman; administration executive Gabriela Howe, and data and research analysts Mia Odgers-Price, Fliss Matthews and Anson Cook.

Stated values and commitments

The company states that it is guided by integrity and honesty, with independent and impartial advice, and says it would recommend another firm if it considered that a service could be carried out better outside Holloway Bond. On the environmental front, it says it operates with the greatest possible digitalisation and works with World Land Trust through donations to the Plant A Tree programme for every successfully resolved case. As an employer, it states that it is accredited as a real Living Wage employer, committed to paying a fair rate to all its staff.

The firm also supports local initiatives: the Esports Youth Club, an organisation working with London communities, and the WYFC Ravens women's football team, which competes in the North Wilts Football Division 6 League.

Case studies and client reviews

The website includes testimonials from clients of various profiles. James Dorey, Operations Manager at Watermoor Point Ltd (Cirencester), highlights the clarity and usefulness of the advice received and the team's ability to break down a complex rating assessment. Dean Wilsher, Managing Director of Good Taste Coffee Ltd (Hampshire), recommends that any business that feels it is being overcharged on its rates contact the firm. Ali Cave, Operations Director at Just Trade (UK) Ltd (Southwark), values the detailed explanation of the process and the ongoing follow-up during the handling of the claim and the refund.

Location and contact

Watermoor Point, Watermoor Road, Cirencester, GL7 1LF · Telephone: 01285 422100 · Email: info@hollowaybond.co.uk