CETA Insurance

CETA Insurance, specialist in non-standard property insurance

CETA Insurance Ltd is a British brokerage based in Chipping Norton, Oxfordshire, focused on the non-standard property insurance segment. The company presents itself as a specialist in this niche and operates in both the wholesale and retail channels, serving intermediaries and end clients. Its origins date back to 1993, when it began serving intermediaries with a digital property insurance sourcing solution.

Proprietary technology platform

The company designs, builds and maintains its own technology, which allows it to control the development of its solutions and adapt quickly to new risks. In the brokerage market it presents itself as the only platform specialising in non-standard home insurance and states that it created the first non-standard digital quote portal with a panel of insurers.

Its Infinity platform is aimed at insurance brokers, independent financial advisers and mortgage brokers. Among the features it highlights are a dynamic question set that guides users to the most suitable product, the ability to quote, buy, bind, service and renew online end to end, and a quotability rate of over 93% covering more than 35 non-standard risks. The company also notes that it has its own MGA within the group, enabling underwriting without delays.

Offer for brokers and networks

For insurance brokers, CETA offers access to what it describes as the largest online panel of non-standard insurers. For broker networks, the company provides a secure bulk register that gives their clients easy access to the Infinity portal, with white label or platform customisation options, and migration services to serve existing customers through new business, mid-term adjustments and renewals. The company states that it has a UK-based call centre and an outsourcing partner that allow it to flex capacity according to demand.

Relationship with insurers and commissions

CETA works with more than 25 insurers under full delegated authority, which allows it to offer collaborative solutions for clients' needs. It covers more than 31 specialist risks and aims to maintain a quotability footprint of over 90%. Regarding intermediary remuneration, the company states that it pays attractive commission rates and has a commission guarantee that ensures payment while the policy remains in force, with retention rates above 85%.

Leadership team and management

The Chief Executive Officer is Brendan Devine, who joined in August 2020, with more than 30 years of experience in financial services and insurance, having developed businesses in the UK and Ireland. Ian Gilbert is the Chief Financial Officer and has been with the company since May 2019. Matthew Donaldson has chaired the Atec group since September 2024 and has more than 30 years in the insurance and financial sector. The management team is completed by James O'Hara as Commercial Director, Stewart Barnett as Head of Marketing, Mark Chappell as Head of Intermediary, Simon Brain as Head of Retention, Luke Sims-Wilson as Head of Product, Lucy Arundell as HR Manager and Stephen Corbett as Head of Programme Delivery.

Activity and regulation

CETA Insurance Ltd is registered in England and Wales with number 02827690 and authorised and regulated by the Financial Conduct Authority with number 307824. The company does not hold client money and operates entirely under the risk transfer model, acting as agent of the insurer in the collection and custody of premiums. Its registered office is at CETA House, Cromwell Business Park, Chipping Norton, Oxon, OX7 5SR.

Location and contact

CETA House, Cromwell Business Park, Chipping Norton, Oxon, OX7 5SR · Phone: 01608 647888 · Hours: Monday to Friday: 09:00 - 17:30