Good Energy

Good Energy, renewable electricity and home energy solutions in the UK

Good Energy is a British company that supplies 100% renewable electricity from domestic generation and offers home energy technology installation services. Its offering is built around renewable electricity, solar with batteries, EV charging and heat pumps.

100% renewable electricity from independent generators

The company supplies renewable electricity generated in the UK and states that it matches it in real time with output from more than 3,000 independent British renewable generators. According to its own presentation, it ranks first in the Matched Clean Power Index, an independent assessment that measures how accurately British suppliers match renewable generation to customer demand in half-hour intervals. The company describes itself as the only B Corp certified home energy supplier in the UK.

Solar and batteries

Good Energy installs solar panels and battery systems for homes, with the aim of reducing electricity bills and increasing energy independence. The company says it designs and installs top-of-the-range equipment and offers solar finance. It provides a quote service for solar installations and publishes customer case studies.

EV charging

The company installs EV chargers and offers a specific tariff for charging your vehicle overnight at a lower cost. It also provides case studies of charger installations.

Heat pumps

Good Energy offers heat pump systems through its partner Installio, in order to replace fossil fuel heating. The company offers a specific heat pump tariff and publishes information on how they work and case studies.

Customer service and ratings

The company has a 4.8-star rating on Trustpilot from more than 14,000 reviews, according to the data shown on its site. In the Citizen's Advice rating, its latest score is 3.5 out of 5, broken down as 4 stars for complaint handling, 3 for contact wait times and 3 for customer commitments. The company offers a mobile app to submit readings, make payments and manage your account, as well as an online customer area.

For businesses

In addition to the domestic market, Good Energy runs a business line aimed at reducing their carbon footprint through renewable energy and technology solutions.

Location and contact

Monkton Park Offices, Monkton Park, Chippenham, Wiltshire, SN15 1GH