South Coast Payments

South Coast Payments, a local card payment provider in the South of England

South Coast Payments is a British company founded in March 2015 by its CEO, Daniel Waller, which offers card payment solutions to businesses of all sectors and sizes. The company presents itself as a local provider that combines personalised service with top-tier technology, and claims to guarantee its customers savings of between 10% and 40% per month compared to their current card processing bills.

Payment and financing services

The company's range includes PDQ terminals, virtual terminals, Pay-By-Link payments and e-commerce. It also offers cash advances ranging from £2,500 to £300,000, with a fixed fee and an approval rate that the company itself describes as high. Complementary services include terminal maintenance packages, after-sales support and direct debit management.

Terminals and EPOS tills

The company supplies latest-generation terminals with fraud protection and compatibility with contactless payment, Apple Pay, Android Pay and Google Pay. Featured models include the PAX A920 Pro, an upgraded version of the A920 that incorporates greater processing power, a professional barcode scanner and a larger, higher-resolution touchscreen. It also offers EPOS tills to upgrade and streamline business operations.

Terms and switching process

South Coast Payments guarantees fixed pricing that does not increase, same-day approvals, free terminal installation and a seamless switching service with no downtime on taking card payments. The company states that it helps customers cancel their previous provider and offers next-day settlement of funds, next-day terminal delivery and free assistance with PCI compliance. Every customer has a dedicated personal account manager.

Coverage and customer service

The company has more than 1,000 customers spread from Kent to Cornwall and towards London and its surroundings, with a presence in every county across the South of England. It has two call centres open 24 hours a day, seven days a week, located in Chichester (West Sussex) and Southampton (Hampshire). The company states that it maintains partnerships with UK banks to offer its rates.

History

Since its founding in 2015, South Coast Payments established its headquarters in Chichester in 2016, partnered with two major UK banks in 2017 and achieved a presence in every county across the South of England in 2018. In 2019 it reached 500 customers and in 2020 it gave its customers payment holidays during the pandemic. In 2021 it added EPOS solutions, next-day payments, the PAX A920 terminal and cash advances, and reached 1,000 customers.

Location and contact

St. Peters House, 64 North Street, Chichester, West Sussex, PO19 1LT · Phone: 01243 767 939 · Email: info@southcoastpayments.com · Hours: 24 hours a day, 7 days a week