Age Care Bathrooms

Age Care Bathrooms: accessible bathrooms designed around each person's mobility

Age Care Bathrooms is a British company dedicated to the design and installation of accessible bathrooms for the home. Its approach focuses on adapting the bathroom to each user's way of moving, with solutions ranging from a level-access shower tray to a complete accessible bathroom renovation. The company has its head office in Chesterfield (Derbyshire) and its own installation teams working across England and Wales.

Accessible bathroom solutions

The company's range is organised into four main product and service lines:

• Level-access shower trays: level-access or low-step solutions, with a seat, grab rails and controls positioned according to the user's needs.
• Wet rooms: the whole bathroom becomes the washing area, fully waterproofed and step-free, making all hygiene functions easier to access.
• Walk-in baths: eleven models available in three different lengths, designed for getting in and out of the bath more safely and easily.
• Complete accessible bathroom renovations: a full project covering everything from basin height to lighting, flooring and storage, designed to measure and carried out by the company's own team.

Design and installation with our own team

The company stresses that design and installation are carried out by its own teams, employed and DBS-checked (criminal record check). The process begins with a free home visit and a no-cost 3D design. The quote presented by the surveyor during that visit includes the products, delivery, installation and aftercare, with nothing to add on afterwards. The average installation is completed in three to five days, although a walk-in bath can be fitted in a single day. The service includes removal and recycling of the old bathroom, sealing and waterproofing, and the installation of extras such as grab rails, whose fitting is covered even though the accessories are invoiced separately. The company also offers a follow-up maintenance service called ForeverCare.

Coverage and locations

Age Care Bathrooms operates throughout England and Wales. Its head office is in Chesterfield, Derbyshire, and from there it coordinates the installation teams that travel to customers' homes. The company does not cover Scotland, Cornwall or the Plymouth and Torbay areas. Customers can check coverage for their postcode on the website.

Finance and VAT exemption

The company offers flexible finance options, subject to approval, and has an eligibility check system for VAT exemption on accessible bathrooms. A deposit is only paid once the customer approves the design and the quote.

Accreditations and partnerships

Age Care Bathrooms is a member of Which? Trusted Trader and is SafeContractor-approved. The company states its support for SSAFA, the MND Association and the Alzheimer's Society. At the time of analysis, its combined rating was 4.75 out of 5 from 293 reviews on REVIEWS.io and Google, with a score of 4.70 on REVIEWS.io (133 reviews) and 4.8 on Google (160 reviews).

Completed projects

Among the projects documented on the website are the replacement of a difficult-to-access bath with a level-access wet room with slip-resistant flooring and grab rails for Paul; the installation of a level-access shower tray with built-in support in three days for Maya; and the removal of a high-step shower to fit a complete level-access wet room for Sophie.