CGT Lettings

CGT Lettings, lettings management in Gloucestershire

CGT Lettings presents itself as the leading letting agency in the South West of England and operates from five offices in Gloucestershire: Cheltenham, where its head office and accounts department are located, Gloucester, Tewkesbury, Quedgeley and Stroud. The company states that it manages 1,650 rental properties through these five branches.

Its activity is aimed both at landlords who want to let out a property and at tenants looking for a home. The company describes its model as a partnership relationship with the landlord, supported by accumulated experience and local knowledge of each area where it has an office.

Management with portfolio managers at each branch

Each office has its own property managers who know their area and directly handle property portfolios. The company highlights this scheme as a way of providing close and proactive support for the landlord.

A distinctive element that the firm points out is its in-house inspection team, integrated within the branches themselves. This team carries out three detailed inspections per year for each tenancy, with a comprehensive report at each visit and monitoring over time to document the condition and maintenance of the property.

Rent protection, legal cover and damage

The agency offers rent and legal protection, together with damage protection insurance, with no excess. According to its description, the cover extends to accidental, malicious or theft damage, and claims are handled by the company's own in-house team. For claims that meet the requirements, it applies a new-for-old replacement policy. The firm refers to its terms and conditions for details of the cover.

Its offer for landlords also includes the so-called Gold Scheme, a scheme with which the company guarantees payment of rent into the account regardless of whether the tenant pays or not.

Lettings, sales, investment and short stays

In addition to residential lettings, CGT Lettings has expanded its activity into other areas of the property market:

• Advice for investors, from those starting out as landlords to expanding portfolios.
• Property sales, which the company presents under the concept of secured sales, with speed, transparency and certainty.
• Short-term stays through its CGT Stays team, with flexible accommodation for holidays, work contracts, relocations or transition periods between moves, without the need for a standard tenancy agreement.
• Commercial property management.

The company also offers property valuations for landlords who want to know the price of their property and an alert registration service to receive notifications of new available properties.

Finding a home for tenants

For tenants, the site allows searching for rental homes by filtering by monthly price, from £350 to £10,000 per month, and by number of bedrooms, from one to ten. The company publishes listings for specific properties, such as the example of a single room in a four-bedroom professional house share in Cheltenham, with bills included and a price of £500 per month.

The firm maintains a specific emergencies section for tenants and another with information on landlord and tenant fees.

Informational activity and landlord relations

CGT Lettings publishes a blog with content aimed at landlords, including articles on how to increase the value of a rental property, the importance of rent and legal protection, and the role of inspections during the tenancy. The company also organises seminars for property investors, such as the one held in Cheltenham on 8 September 2023, for which it offered free tickets.

The company is associated with ARLA, according to the logo shown on its website.

Offices and locations

Cheltenham office (head office): Phone: 01242 253325

Gloucester office: Phone: 01452 380700

Tewkesbury office: Phone: 01684 850350

Quedgeley office: Phone: 01452 720071

Stroud office: Phone: 01453 760044