Happicabs

Happicabs, 24-hour taxi service in Essex

Happicabs is a taxi company operating in the English county of Essex with a 24-hour service. Its operations are organised around five bases: Chelmsford, Maldon, South Woodham Ferrers, Witham and Braintree. The company presents itself as one of the leading options in these locations and states that it carries 2.0 million passengers per year.

Fleet and capacity

The company states that it has more than 350 vehicles and hundreds of drivers across Essex. The fleet is structured into four categories to suit different travel needs:

• Standard: vehicles with capacity for 4, 2 or 2 passengers depending on configuration.
• Estate: capacity for 4, 3 or 3 passengers.
• MPV: capacity for 6 or 4 passengers.
• Minibus: capacity for 8 passengers.

The company notes that its vehicles are environmentally friendly and maintained to high standards.

Transport services

Happicabs covers local and long-distance transfers within Essex, with specific services for:

• Airport transfers.
• Station transfers.
• Business travel.
• Day trips.
• Weddings.

The company also offers the option of opening a corporate account for business clients.

Booking and app

The service accepts immediate or pre-booked reservations. The company provides a free app to manage bookings, which according to its own information allows a booking to be completed in about three minutes. It is also possible to book through the website or by calling each of the bases.

Reported operational data

The company publishes some indicators of its activity. In 2023, 94.7% of its taxis arrived early or on time. The average time to dispatch a vehicle was 32 seconds and the average time to arrive at the pick-up point was 12 minutes. It also states that it carries out more than 20,000 airport transfers per year.

Drivers and employment

Happicabs continues to recruit drivers, with a dedicated section on its website for those who want to work with the company.

Location and contact

Phone: (01376) 321 321