Respond Services

Respond Services, domestic appliance repair in South-East England

Respond Services presents itself as one of the UK's largest independent domestic appliance repair companies. Its activity combines repair services with household appliance maintenance, carried out by its own engineers, described by the company as highly qualified professionals.

Authorised agent for AEG, Zanussi and Electrolux

The company states that it is the sole authorised repair agent for AEG, Zanussi and Electrolux in the areas it covers. This authorisation is part of its service model: engineers directly employed by the company, distributed throughout South-East England, which according to its presentation allows it to offer a certain level of customer service.

Repair guarantee

All repairs carried out are guaranteed for three months. If the same fault reappears during that period, the company states that it will complete the repair at no additional cost to the customer.

Corporate structure

Respond Services Limited is listed as a subsidiary of RSL Group, with a registered office in Chelmsford, Essex. The company also maintains a notice on its website about the evolving COVID-19 situation.

Location and contact

42 Robjohns Road, Chelmsford, Essex CM1 3DP · Phone: 01245 490 300