LB Telecom Ltd

LB Telecom Ltd: telecoms and utilities for businesses in Chadderton

LB Telecom Ltd is a British company based in Chadderton (Oldham) that provides telecoms and utilities services to businesses. Its activity is organised around five areas: telephony, broadband, mobile telephony, energy supplies and CCTV, as well as electrical services. The company presents itself as a partner that listens, adapts and delivers, and states that it specialises in solving its customers' problems.

Business telephony and IP telephony

The core of the business is business telephone systems. LB Telecom installs telephone systems and offers IP telephony, VoIP, hosted or cloud systems and SIP trunks. On its website it explains that VoIP is a voice-over-internet service that, with a quality connection, can replace an analogue or digital line and tends to be more economical. Hosted or cloud telephony systems move the functions of a traditional PBX to the cloud, so that remote or home workers appear as if they were in the office. SIP trunks allow incoming and outgoing calls to be carried over a data connection using the session initiation protocol; the company presents them as the future of voice, in a context in which BT announced that from 2020 ISDN lines could no longer be purchased, with a target switch-off in 2025.

For VoIP, the company states that a broadband connection such as ADSL2 or FTTC is required, and that the speed depends on the number of simultaneous calls required.

Broadband, mobile and utilities

In addition to telephony, LB Telecom supplies broadband, mobile services and utilities. The company presents itself as a provider of telecoms and supply solutions for the day-to-day running of businesses, with the stated aim of making its services work more intelligently, quickly and efficiently.

Video surveillance and electrical services

The company also installs CCTV systems and provides electrical services. Among the testimonials on its website are customers who highlight the installation of CCTV as a deterrent against attempted burglaries, as well as the speed of response of its electricians. A customer from Manchester Office Supplies relates that, after being left without an electrician before finishing the installation of additional sockets, one of LB Telecom's electricians arrived within 30 minutes.

Working method and principles

LB Telecom states that it is guided by two principles: not to work with standard solutions, but with tailored solutions for each customer, and not to compromise on quality whatever the budget. The company states that it only works with high-quality telephony and CCTV equipment and that it has set out to become a preferred provider in the telecoms industry. Its offering includes an initial consultation, installation and subsequent support.

Technical support

The company has a dedicated support team to resolve issues. To this end it provides a contact telephone number and an email address, and is open Monday to Thursday from 9:00 to 17:00 and on Fridays from 9:00 to 16:00.

Customers and sectors served

The testimonials published on its website come from care homes, engineering consultancies, health and social care companies, recruitment agencies, schools, golf clubs, garages and law firms. Among the customers cited are The Lakes Care Centre, ECS Consultants, Optima Health and Social Care, Driver Hire (Blackburn, Manchester West and Bolton & Wigan), King David Schools, Bowlacre Home, Ellen Garage Oldham, Ashton Under Lyne Golf Club, Lansdale & Holdsworth Solicitors, Redtree International and Manchester Office Supplies. The testimonials mention installations of telephone systems, IP systems, CCTV and electrical services, and highlight the absence of disruptions during installations, adherence to deadlines and budget savings.

Presence and contact

The company operates from Chadderton, in Oldham, and maintains a Trustpilot profile where it collects customer reviews. For enquiries, it provides the telephone number 0161 393 7490 and the email address info@lbtelecom.co.uk.

1st Floor The Coach House Under Lane Chadderton OL9 7PP · Telephone: 0161 393 7490 · Email: info@lbtelecom.co.uk