Noble Claims Services Limited

Noble Claims Services Limited, claims manager for British insurers

Noble Claims Services Limited is a claims management company based in Carshalton, in the county of Surrey (United Kingdom). Its business consists of handling claims exclusively for motor insurance companies in the UK, with a stated focus on customer service.

The company presents itself as an intermediary that takes on the management of the claim on behalf of the insurer, with the aim of easing the burden on the policyholder of being involved in an accident, regardless of who is at fault.

Specialist claims handling teams

The claims department is organised into several specialist teams, each focused on a specific stage or type of claim:

• First Notification of Loss Team.
• Intervention Team.
• Uninsured Loss Recovery (ULR) Team.
• Anti-Fraud Team.
• Approved Repairer Network.

The company states that these teams are made up of claims handlers who are experts in their field.

Repairer network and vehicle repair

Noble Claims Services has an extensive network of approved repairers and body shops located across the UK. According to its presentation, this network allows the policyholder's vehicle to be repaired quickly and get back on the road with the minimum of fuss for the customer.

Motor insurance fraud prevention

The company declares an active stance against fraudulent practices in the sector. It states that it works to combat what it describes as a claims culture that increases motor insurance premiums nationwide, and specifically mentions eliminating inflated repair costs and fabricated personal injury claims as part of its philosophy.

Reporting claims

The company recommends reporting any incident involving the vehicle as soon as possible, regardless of whether or not the policyholder considers themselves to be at fault. Claims can be reported via the online claims form or by phone.

Location and contact

Nelson House, 19 West Street, Carshalton, Surrey SM5 2PT · Phone: 020 8370 4994