Story Homes

Story Homes, new-build home developer in the north of England and Scotland

Story Homes is a British property developer dedicated to building and selling new-build homes. Its activity is concentrated in the north of England and Scotland, with developments spread across four areas: Cumbria and Scotland, North East, North West and the Scottish strip. The company maintains a corporate headquarters in Carlisle and markets its houses through a network of developments with show homes and sales teams at each site.

Developments in Cumbria and Scotland

In the Cumbria and Scotland area the company groups developments in locations such as Kendal, Houghton (Carlisle), Whitehaven, Seaton, Ulverston, Scotby (Carlisle), Penrith and Brampton (Carlisle), as well as Summerpark, in Dumfries. Some of these developments are listed on the site as coming soon, including Brigsteer Rise in Kendal, Eden Grove in Houghton and Winchester Rise in Brampton.

Developments in the North East and North West

In the North East, Story Homes sells homes in Middleton St George and Beaumont Hill (Darlington), Ryhope (Sunderland), Tanfield (County Durham), Killingworth (North Tyneside), Newlands (Northumberland), Nunthorpe (Middlesbrough), Alnwick and Eaglescliffe. In the North West, developments are located in Coppull (Chorley), Worsley (Manchester), Culcheth (Warrington), Longton and Lea (Preston), Garstang (Preston) and Poulton-le-Fylde. Newlands Hurst, in Northumberland, and Longton Fields, in Preston, are flagged as coming soon.

Features of the homes

The developer presents a design standard that includes open-plan kitchens to the living room, spacious hallways, spaces designed for working from home, separate family lounges and bedrooms. The company describes its specification as superior to the usual, with feature staircases and hallways and finishes that other developers offer as optional upgrades. The site also mentions a featured home of the month, The Spencer, and a section dedicated to house types and technical specification.

Buying, after-sales and customer service

The website structures the buying process into several sections: ways to buy, buying guide, reasons to choose new-build, after-sales and consumer code. The company has an after-sales team that manages repairs and their follow-up, and provides a portal for owners who have reserved or purchased a home. At the time of analysis, the company showed a score of 4.9 out of 5 on Trustpilot with 2,370 reviews, and collected customer testimonials about the service received at show homes and in the management of issues.

Featured developments and commercial conditions

Among the featured developments, the site indicated Foxbridge Rise in Seaton, with 13 plots available and part-exchange option; Ashwood Grange in Middleton St George (Darlington), with 15 plots and the possibility of moving in before Christmas; and Tithe Meadow in Poulton-le-Fylde, with 16 plots and show homes open. The prices shown started from £131,250 at Foxbridge Rise, £180,000 at Ashwood Grange and £172,000 at Tithe Meadow.

Property and planning activity

In addition to selling homes, Story Homes carries out planning and strategic land work, and publishes its planning applications. The company also offers information for subcontractors and has its own sustainability policy.

Location and contact

Story House, Lords Way, Kingmoor Business Park, Carlisle CA6 4SL