Cardiff Estates & Lettings

Cardiff Estates & Lettings, estate agents in Cardiff

Cardiff Estates & Lettings is an estate agency based in the city of Cardiff, Wales, presenting itself as a well-established business with knowledge of the local market and surrounding areas. Its activity covers property sales, residential and commercial lettings and property management, and is aimed at both buyers and sellers as well as tenants, landlords and buy-to-let investors.

The company defines itself as a traditional agency as opposed to hybrid or online models, and maintains that accompanying the transaction from start to finish makes the difference. Its team is presented with experience and knowledge of the local property market.

Property sales

In the sales area, the agency approaches its work as something more than simply finding a buyer. Among the elements it describes in its method are:

• Free valuations, with the stated criterion of not overvaluing in order to win the instruction, but rather indicating a realistic market value.
• Sales staff with local knowledge to answer potential buyers' questions.
• Viewings accompanied by an experienced sales negotiator.
• Follow-up of every buyer who has viewed the property and feedback to the owner after each viewing.
• Use of technology to place the property before the right audience, record enquiries and sales opportunities and gather key information from the process.

The agency also highlights the location of its office and the availability of parking for visitors. The site shows a sales offer with an advertised commission rate of 0.95% (+VAT).

Residential and commercial lettings

The company describes Cardiff as a city with high rental demand and states that it has a wide selection of properties in the city, Cardiff Bay and nearby areas. The catalogue covers houses and bungalows, as well as flats, apartments and penthouses.

The lettings team is presented as its own dedicated department, aimed at landlords, tenants and buy-to-let investors. The client portfolio includes local and overseas landlords, and the rental market extends to professionals, domestic and international students and corporate lets. For landlords, the site advertises a twelve-month lettings offer.

Property management

The agency distinguishes between a let-only service and full property management, and presents the latter as a response to the time demands of managing one's own rentals. Management is offered as one of its main services, alongside sales, lettings and valuation.

Services for tenants and landlords

The site organises its information into separate sections for tenants and landlords. For tenants it includes a guide to renting, information on the Tenancy Deposit Scheme (TDS), an enquiry form, information on insurance and fees and FAQs. For landlords it offers an enquiry form, guidance on protecting your investment, terms of service, the Tenancy Deposit Scheme, insurance and a landlord checklist, as well as FAQs. It also has forms to request a callback, book a viewing and for general enquiries.

Accreditations and regulated activity

Cardiff Estates & Lettings identifies itself as a registered SafeAgent with client money protection. It also states that it is registered with Rent Smart Wales and holds a licence to carry out letting and management work on behalf of landlords. The site includes sections on complaints, equality and diversity, and publishes client testimonials, including landlords who state they have been working with the agency for more than ten years.

Coverage and areas of work

The website's property search allows filtering by numerous areas of Cardiff and its surroundings, including the city centre, Cardiff Bay, Canton, Cathays, Cyncoed, Llandaff, Penylan, Pontcanna, Radyr, Rhiwbina, Roath, Whitchurch, Lisvane, Llanishen, Heath, Grangetown, Riverside, Splott, Rumney, St Mellons, Thornhill and Tongwynlais, as well as towns such as Penarth, Barry, Bridgend, Newport, Pontypridd, Merthyr Tydfil, Mountain Ash and Aberdare. The search accepts price ranges and number of bedrooms for both buying and renting.

News and regulatory notices

The news section includes entries on new legislation in Wales in December 2022, another legislative update from February 2022 and 2020 notices relating to COVID-19 and the requirement for six months' notice for evictions in Wales.

Location and contact

27 Caerphilly Road, Heath, Cardiff, CF14 4AD · Phone: 02920 520 520 · Email: info@cardiffestatesandlettings.co.uk