Personal Chic

Personal Chic: personalized gifts for every occasion

Personal Chic is an online store specializing in the sale of personalized gifts. Its catalog covers a wide variety of products that can be customized with names, photos, messages, or original designs, intended for specific recipients and different celebrations.

Catalog of customizable products

The offering includes home decor items, drinkware, clothing, and accessories. Featured categories include:

• Decor: Christmas ornaments (acrylic, glass, ceramic, wood), commemorative plaques, metal and wood signs, welcome mats, cushions, blankets, and duvet covers.
• Drinkware and beverages: ceramic, marble, and glass mugs, tumblers, water bottles, wine and whiskey glasses, beer steins, and teapots.
• Clothing and accessories: t-shirts, sweatshirts, pajamas, bags, wallets, engraved leather belts, caps, socks, and aprons.
• Jewelry and personal accessories: bracelets, necklaces, rings, keychains, phone cases, compact mirrors, and jewelry boxes.
• Pet items: dog t-shirts, ID tags, and pet-themed accessories.

Customization and gift options

The store allows each item to be personalized through online options. Customers can select the product, add the desired design or text, and place the order. The site offers filters by recipient (for him, her, mom, dad, grandparents, couples, friends, coworkers, dog and cat lovers) and by occasion (birthdays, weddings, anniversaries, Christmas, Mother's Day, Father's Day, Valentine's Day, Halloween, graduation, retirement, travel, and commemorations).

Guided selection and ratings

To make searching easier, the website includes a quick selection tool that suggests gifts based on the recipient and occasion. In addition, customer ratings are displayed with scores that on several products exceed 4.8 out of 5, and comments that highlight the quality of the customization and customer service.

Customer service and operations

Personal Chic offers customer service through its support email. The store operates online and has a help center and an order tracking system. The published service hours are Monday to Sunday, from 08:00 to 22:00.