Kite Telecoms Ltd

Kite Telecoms: telephony and IT for SMEs in Greater Manchester and Cheshire

Kite Telecoms Ltd is a British company based in Bury that provides business telephony services and IT support to small and medium-sized businesses in Greater Manchester and Cheshire. The company has been operating since 2019 and presents itself as a local team, not a call centre, with engineers who can travel to premises when remote resolution is not enough.

Telephony and connectivity systems

The core of its offering is business phone systems, with hosted PBX in the cloud on 3CX and Yeastar platforms. The company also deploys and configures SIP trunking and broadband connectivity sized specifically for voice, rather than being treated as an add-on to a data line. Among the platforms it works with are 3CX, Yeastar, Dstny and Telepo.

The company targets these services at growing SMEs and avoids solutions based on the traditional public switched telephone network (PSTN), opting instead for modern communications that can scale with the client.

IT support and security

Kite Telecoms offers managed IT support (MSP) with proactive maintenance and direct attention, aimed at preventing minor issues from turning into service interruptions. It also installs and maintains Ajax alarm and monitoring systems, integrated alongside the rest of the client's technology infrastructure.

Working model and coverage

The team combines remote support with on-site visits through local engineers covering Greater Manchester and Cheshire. The company defines itself as a provider of modern, maintainable systems, with clear quotes and direct support, and offers a free initial consultation to assess each business's needs.

Customer reviews

At the time of analysis, the company had a score of 4.7 out of 5 on Trustpilot, based on 29 reviews.

Location and contact

Suite 6, Barcroft House, Barcroft Street, Bury BL9 5BT · Phone: 03333 600 481 · Email: enquiries@kitetelecoms.co.uk