Jewellery Store · Bristol, United Kingdom

Aura Diamonds

Family-run jeweller with its own Bristol workshop specialising in bespoke diamond engagement rings, with GIA and IGI certified stones and prices up to 40% below high street.

About Aura Diamonds

Aura Diamonds, bespoke engagement rings in Bristol

Aura Diamonds is a family-run jeweller with its own Bristol workshop dedicated to creating bespoke engagement rings and diamond pieces. The company works with natural and lab grown diamonds, always GIA or IGI certified, and states that its prices can be up to 40% below high street prices thanks to buying directly from diamond cutters and goldsmiths, with no middlemen or inflated markups.

Bespoke design: from sketch to finished piece

The process starts with the client. They choose the diamond shape, the setting and the metal, and the company guides them at every step before its jewellers bring the piece to life by hand. The site describes a four-stage journey: choosing the diamond shape, picking the setting and metal, a transparent quote and, finally, handcrafting in Bristol. The firm also offers an online ring builder and design sessions in its showroom.

The company works with diamond cutters and master goldsmiths, and combines traditional hand finishing with modern CAD precision. According to its presentation, every angle, prong and surface is checked before the piece leaves the workshop.

Certification and types of diamond

All diamonds are hand selected for their brilliance, fire and scintillation, and come from ethical, conflict-free origins, according to the company. The firm works exclusively with GIA and IGI certified stones, both natural and lab grown, and every ring is delivered with its certificate so the buyer can see exactly what they are buying. The company offers to quote the same design with both types of diamond to make comparison easier.

Personal service and consultation

Francesca is the consultant assigned to each client, from the first message to the delivery of the ring. She runs consultations at Castlemead and online, explains the differences between shapes, settings and certificates, and stays with the order until the piece is safely in the buyer's hands. The company notes that many of its reviews mention her by name.

Consultations are private and by appointment. The company states that it replies to every message, usually within 24 hours.

Resizing and adjustments

Rings can be resized and the service is free, according to the company's information. Some fully set styles, such as pave and eternity, have less room for adjustment, which the firm explains before purchase.

Showroom and appointments

The company serves clients from its showroom at Castlemead, on Lower Castle Street, Bristol, by appointment only. It offers in-person and online consultations, and ships finished rings. The site includes Trustpilot customer reviews mentioning bespoke orders delivered within a few weeks or under a month, although the company warns that timelines depend on the design and recommends giving your date in advance.

Location and contact

Castlemead, Lower Castle Street, Bristol BS1 3AG · Phone: +44 7436 370388 · Email: info@auradiamonds.co.uk · Hours: Monday to Friday: 10:00-18:00 | Saturday: 11:00-17:00 | Sunday: 10:00-15:00. By appointment only.

In brief

Bespoke diamond engagement rings