Nightingale Home Delivery

Nightingale Home Delivery: home delivery of continence products

Nightingale Home Delivery is an NHS-registered provider that distributes prescription products related to bladder and bowel health to the home. Its activity focuses on urine drainage bags, catheters and sheaths, which the user requests via prescription and receives at home in discreet packaging at no additional cost, neither for the patient nor for the UK public health system.

The company is part of Clinisupplies and operates throughout the UK. According to its presentation, it has been caring for people who use this type of product for forty years, with its own team of product specialists and nursing staff dedicated to personalised support.

How the ordering service works

The process is designed to manage prescriptions quickly and accurately. To register, you need your NHS number. After signing up, the company makes a welcome call within 48 hours and sends updates by text message or email. The catalogue indicates that prescription processing and dispatch are usually completed within 48 hours, with tracked and discreet delivery to the home.

The company works in coordination with GPs and nursing staff across the country to simplify the process and guarantee supply reliability.

Products and people served

The service is aimed at people with continence needs who use urine drainage bags, catheters or sheaths. The company defines itself as a specialist in bladder and bowel health products and in the home delivery of this type of material. Through its team of specialists and nurses, it offers personalised support to users, whether they are new to the service or have used it before.

Relationship with the health system and cost coverage

Nightingale Home Delivery acts as an NHS-registered provider and covers all delivery costs for orders. Distribution is carried out throughout the UK and products are dispatched in secure and discreet packages. The company stresses that its goal is to support the user in the transition from hospital to home and to facilitate continuity of treatment.

Company structure and customer service

Nightingale Home Delivery Ltd. is headquartered at Mallard Court, Express Park, Bristol Road, Bridgwater, Somerset. The company belongs to the Clinisupplies group and maintains a customer service team to answer questions and manage orders. The website indicates that support is provided by email and telephone.

Location and contact

Mallard Court, Express Park, Bristol Road, Bridgwater, Somerset, TA6 4RN · Phone: 0800 304 7434 · Email: hello@nightingaledelivery.co.uk