Ascocars

Ascocars, independent Mercedes-Benz specialist in West London

Ascocars is an independent automotive workshop based in Brentford, West London, serving the M25 area and surrounding counties. Its main activity is the maintenance and repair of Mercedes-Benz vehicles, although the company states it has expanded its specialisation to models from BMW Group, Volkswagen Group, Land Rover and Jaguar.

The workshop presents itself as an independent alternative to the main dealer and states it has a technical team qualified to work on vehicles from these brands. Its services include scheduled maintenance, diagnostics, mechanical and electrical repair, accident repair and bodywork, alloy wheel refurbishment, MOT testing and software updates.

Services for Mercedes-Benz and other brands

Ascocars' offering covers a broad spectrum of car repairs. In addition to Mercedes-Benz servicing and repair, the company states it handles BMW, Audi, Land Rover and other Volkswagen Group brands, as well as Jaguar. The work it details includes:

• Servicing for Mercedes-Benz, BMW, Land Rover and VW Group vehicles.
• Electronic diagnostics and software updates.
• Mechanical and electrical repair.
• Accident repair and bodywork.
• Alloy wheel refurbishment.
• MOT testing and general maintenance.

The site also mentions the possibility of having the service carried out at your home by a mobile technician, in addition to service at its Brentford workshop.

Warranty and UK regulations

The company explains that, under the UK Motor Vehicle Block Exemption Order (in force since 1 June 2023), an independent specialist can service vehicles under three years old without affecting the validity of the warranty, provided it follows manufacturer specifications and uses genuine or equivalent parts. Ascocars presents itself as a workshop that meets these conditions.

Price packages and additional services

The website catalogue shows three monthly price packages aimed at different levels of vehicle care:

• Silver Pack ($125/month): exterior wash and wax, interior vacuum and clean, tyre and wheel shine, scratch and dent check, and free diagnostic scan.
• Gold Pack ($275/month): full interior and exterior cleaning and detailing, paint polishing and protection, engine bay cleaning, leather and fabric treatment, and 10% off future services.
• Platinum Pack ($455/month): full body repair and repaint, ceramic coating, headlight restoration, free oil change and 24/7 priority support.

The company also states it offers flexible quotes tailored to each need.

Real cases and technical experience

The site includes a series of real repairs that illustrate the workshop's activity. These include the replacement of the grille and front emblem on a Mercedes EQE with radar calibration, repair of an AdBlue leak on a Mercedes, replacement of the turbo and engine mount on another vehicle, repair of damage to the side step, rear door and wheel arch of a Mercedes, and resolution of problems with air conditioning, cooling fan, jammed sunroof, radio and wipers. Work is also documented on a Ferrari 458 Spider with a small dent and on a 2023 Mercedes-AMG G63 with low mileage.

Customer reviews

The website shows an "Excellent" rating based on 406 reviews, with testimonials highlighting the diagnosis of AdBlue problems, communication during repairs, flexibility with timings and the resolution of complex jobs. Several customers mention the cleaning of the vehicle as an added detail and transparency in explaining the work carried out.

Contact and location

The workshop is located at 1000 Great West Road, Brentford, TW8 9DW, United Kingdom. The company operates from this address and offers service in the M25 area and surrounding counties.

1000 Great West Road, Brentford, TW8 9DW, Great Britain · Phone: 07930446004 · Email: info@ascocars.com