Homelife Stairlifts

Homelife Stairlifts: straight, curved and outdoor stairlifts

Homelife Stairlifts is a stairlift manufacturer and installer based in Yorkshire (United Kingdom) and part of the Bespoke Stairlifts group. The company presents itself as part of a family business with almost twenty years of experience in the sector and states it has supplied vertical mobility solutions to thousands of customers worldwide. Its activity covers the manufacture and distribution of indoor and outdoor stairlifts, as well as advice, measurement and installation in the user's home.

Product range

The range is organised into three main lines:

• Straight stairlifts: designed for linear staircases, with next-day installation available, a swivel seat for easy access and without obstructing the stairs.
• Curved stairlifts: intended for staircases with complex layouts, with easy-to-use features and finishes designed to blend in with home decor, also without blocking the stairs.
• Outdoor stairlifts: bespoke solutions for garden steps and exterior staircases, with a design the company describes as elegant and safe.

The SmoothGlide system and the measuring process

The key differentiator the company highlights is its SmoothGlide guarantee, which ensures a ride with no joins or bumps. To achieve this, Homelife uses a laser-guided digital measuring tool that records the exact dimensions of the staircase. From those measurements, it manufactures custom rails instead of using standard modules, which according to the company avoids the jolts and irregularities that appear at the joints of modular rails. The result it promises is a smooth and safe ride every time.

No-pressure advice and price commitment

The company insists on a sales model without aggressive tactics: its UK-based team handles enquiries and explains the available options without pressuring the customer. It also maintains a price match promise by which it undertakes to beat equivalent installation quotes or pay £50. The company states that it regularly reviews the price of its stairlifts so that customers can decide with peace of mind.

Indicative prices and installation process

The website offers price ranges as a guide. Straight stairlifts are approximately between £2,300 and £4,300, depending on the staircase, the user's needs and the add-ons. Curved stairlifts range from £5,000 to £8,000, depending on the staircase and the design required. Outdoor stairlifts are slightly more expensive than straight stairlifts and range from £2,800 to £4,800. The company offers a free consultation to prepare a quote tailored to each case.

The installation process is described in three steps: first the customer's requirements are discussed, then an experienced advisor visits the home to measure and determine the appropriate type of stairlift, and finally the installation team fits the device, explains how to use it and provides the necessary maintenance information. Most installations are completed in a few hours and some in less than an hour.

Warranty, maintenance and aftercare

Homelife Stairlifts offers a comprehensive one-year warranty covering parts and labour, extendable through various packages of up to five years. For subsequent maintenance, customers can take out an aftercare plan that includes an annual service and keeps the equipment in optimum working condition.

Public grants and VAT reduction in the United Kingdom

The company provides information on the funding routes available to UK residents. People with disabilities or mobility problems can apply for the Disabled Facilities Grant (DFG), a grant intended to adapt the home with a maximum amount of £30,000 in England, £36,000 in Wales and £25,000 in Northern Ireland. It also details that people with disabilities or chronic illnesses can purchase a domestic stairlift with 0% VAT, and that those over 60 can benefit from a reduced rate of 5%.

Track record and international reach

Homelife Stairlifts presents itself as part of the Bespoke Stairlifts group, whose activity began in 2003 with the aim of offering reliable and affordable stairlift solutions for people with reduced mobility. The company states it maintains that purpose and has invested in the different areas of the business to continue manufacturing and distributing straight and curved stairlifts to a wider audience. Based in Yorkshire, it declares it also operates internationally and has served thousands of customers worldwide.

Location and contact

Green Park, Wharfedale Road, Euroway Industrial Estate, Bradford BD4 6SG