Plastic Surgeon

Plastic Surgeon, hard surface repair across the UK

Plastic Surgeon presents itself as the UK's largest specialist in hard surface repair and restoration, an activity it has carried out since 1995. The company works on damage to materials such as brick, stone, glass, wood, laminates, composites and metals, and provides its services to both private individuals and major developers, construction firms and insurers across the country.

Its workforce exceeds 250 direct employees, including more than 200 finishers distributed across all regions, from Cornwall to Scotland. Its head office is located on the edge of Dartmoor National Park, and the company states that it also has eight regional centres that enable it to handle commissions anywhere on the mainland.

What it repairs

The range of interventions covers a wide variety of domestic and construction elements:

• Bathrooms: sinks, baths and shower trays.
• Flooring: ceramic tiles, wood flooring, laminate flooring.
• Kitchens: units, cupboard doors, cabinets, carcasses and mouldings, worktops and counters.
• Worktops and surfaces: wood, marble and granite, laminates and veneers, Corian and composites.
• Windows and doors: aluminium and powder-coated frames, uPVC cills and frames, glass, uPVC doors, wooden doors, laminate, veneer and metal doors.
• Furniture: laminate, veneer and wood.
• Stone and brick: brick tinting and repair, stone headers and cills, pillars and plinths.
• Walls and cladding: wall tiles, cladding panels, IPS panels and render.
• Spray finishes: window and door recolouring.

Working model and training

The company emphasises that all its staff are directly employed: it does not use franchises or subcontract work, and it trains its technicians at an in-house training centre to guarantee a consistent level of quality in any area. It has a dedicated research and development team focused on more durable repair techniques and materials, as well as its own technological tools, such as technician arrival notifications and a reporting system called Visibility.

Clients and coverage

Plastic Surgeon states that it works closely with some of the UK's largest house builders, construction firms and insurers to repair on-site damage quickly, reducing costs and waste compared with full replacement of damaged elements. The company reports handling thousands of business commissions each month and offers coverage across the whole of mainland UK, with flexible appointments tailored to the client.

Client recognition

The site includes customer reviews published on Feefo between 2023 and 2023, highlighting repairs to plastic shower trays, door frames with deep gouges and burnt kitchen worktops, with specific mention of the speed of response and the service received during appointment management.

Location and contact

Blue Waters House, Pottery Road, Bovey Tracey, Devon, TQ13 9DS