Optic-Kleer

Optic-Kleer: windscreen repair at supermarkets across the UK

Optic-Kleer is a British company dedicated exclusively to repairing chips and small cracks in windscreens, not replacing them. Its service model involves operating from supermarkets and DIY stores, so that customers leave their vehicle and, while they shop, a trained technician repairs the damage. The company states it has more than 300 locations nationwide and notes that a repair can be completed in as little as 20 minutes.

A service designed to make the most of shopping time

The proposition is built around convenience: users find their nearest repair location by entering their postcode or vehicle registration, and the work is done while they shop. Optic-Kleer emphasises that its operators are trained and experienced, and that most insurance policies cover windscreen repair, so the cost to the customer is usually zero. The company also handles the paperwork with the insurer.

Lifetime warranty and relationship with insurance

The repair includes a lifetime warranty called the Optic-Kleer® Warranty, valid for as long as the owner keeps the vehicle. According to the company, it is no longer necessary to validate the repair online: the invoice serves as sufficient proof in the event of a claim. Regarding insurance, the firm indicates that the repair excess can be as little as £10, and that, since it does not replace windscreens, it does not push customers towards an unnecessary replacement: if the windscreen can be repaired, it is repaired.

Collaboration with Auto Windscreens

Optic-Kleer has established a partnership with Auto Windscreens to offer chip repairs backed by the latter's reputation in the sector. The collaboration aims to guarantee expert service and that the vehicle is in good hands.

Franchise network and national coverage

The company operates through a franchise model, with operators distributed across England, Scotland and Wales. Areas with confirmed presence include Aldershot, Banbury, Bedford, Hitchin and Welwyn Garden City, Blackpool and Preston, Boston, Bracknell, Bury St Edmunds, Cambridge, Canterbury, Dover and Folkestone, Chelmsford, Braintree and Bishop's Stortford, Colchester, Crawley and Horsham, Croydon, Bromley and South East London, Derby, Swadlincote, Ripley and Burton-on-Trent, Doncaster, Barnsley and Rotherham, Edinburgh, Epsom, Gravesend, Chatham, Sittingbourne and Maidstone, Great Yarmouth, Hemel Hempstead, Ipswich, the Isle of Wight, King's Lynn, Hunstanton and March, Lincoln, Gainsborough, Retford and Worksop, Northampton and Corby, Norwich, Nottingham, Romford and Basildon, Salisbury, Poole and Andover, Southampton, Portsmouth and Bognor Regis, St Albans and Swansea.

Recent activity and reviews

The site shows a stream of recent repairs carried out by named operators at various locations, such as Tesco on Fordham Road (Newmarket), Tesco on Cowbridge Road (Bridgend), Morrisons at Verwood Centre (Verwood) and Tesco in North Finchley (London), on vehicles from brands such as Peugeot, Ford, Toyota and Tesla. The company displays an average rating of 4.97 from 9,722 reviews, with comments highlighting the speed, friendliness and explanation of the work by the technicians.

Fleet and franchise services

In addition to serving private customers, Optic-Kleer offers services for vehicle fleets and the opportunity to become a franchisee. The head office is in Boston, Lincolnshire.

Location and contact

Morgan House, Gilbert Drive, Boston, Lincolnshire, PE21 7TQ · Phone: 01205 311 132 · Email: info@optic-kleer.co.uk