POD Management

POD Management, residential block and estate management in the UK

POD Management is a British company dedicated to the management of residential blocks, estates and communities. It presents itself as a specialist in block and estate management, with services aimed at residential buildings and multi-tenure developments. The company operates under POD Group Services Limited, registered in England and Wales with number 11041782 and with its registered office at First Floor, 1 Elstree Gate, Borehamwood, Hertfordshire, WD6 1JD. It is registered for VAT with number 283188673 and is listed as a firm regulated by RICS, with Client Money Protection number 808365.

Administration and management services

POD Management's main activity revolves around residential block and estate management, new build consultancy and fire door inspections. The company structures its offering into three operational areas: resident support, property operations and finance and compliance.

• Block and estate management: management of residential buildings and communities, with its own systems and teams for property maintenance and operations.
• New build consultancy: advice on new construction developments.
• Fire door inspections: a specific fire door inspection service, a critical element for building safety and regulatory compliance.
• Resident support: communication, customer experience and issue management for residents of the buildings managed.
• Property operations: maintenance and efficient operation of buildings.
• Finance and compliance: financial, legal and safety management with transparency and attention to detail.

The company also offers additional services, help and resources for residents and a refund request service. Residents have access to a proprietary platform, MyPOD, to manage their account and property.

Experience in large residential developments

POD Management details several representative projects on its website that illustrate the type of properties it manages:

• South Quay Plaza, London: private for sale block with 1,307 units, developed by Berkeley Group. Includes apartments, estate and retail units under management, with a full team.
• Queen Mary's Gate, Woodford: development of 14 private blocks comprising 372 units, managed on behalf of a resident management company.
• King's Road Park, London: phased development which will comprise over 1,800 leasehold homes and commercial units, managed on behalf of Berkeley Group.
• Elizabeth Gardens, Essex: development of 640 houses and one apartment block with a large landscaped area, protected wildlife ponds and communal play areas.
• Huntley Wharf, Reading: phased development of over 565 residential homes, with a mixture of private, social housing and commercial units, managed on behalf of Berkeley Group.

Awards and quality assessment

The company presents itself as an award-winning and accredited firm, recognised by industry bodies for its professionalism and best practice. To measure the quality of its service, it partners with the review platform Trustpilot, where it collects reviews from real customers. According to the company itself, the reviews received are positive, which it attributes to the quality of its service.

Client and collaborator profile

POD Management distinguishes several types of stakeholders in its activity: clients, residents, job hunters and contractors. Clients access property management services; residents use the MyPOD platform to manage their account; job hunters can view current vacancies; and contractors can apply to become POD approved contractors. The company also maintains a blog with content on property management, managing agent responsibilities and fire door inspections.

Corporate structure and compliance

POD Management operates under the company name POD Group Services Limited, which trades under the registered brand 'POD Management'. The company is incorporated as a limited company in England and Wales. In addition to its VAT registration, the firm is regulated by RICS and includes Client Money Protection. The company warns that calls to its offices may be recorded for training or security purposes.

Location and contact

First Floor, 1 Elstree Gate, Borehamwood, Hertfordshire, WD6 1JD · Phone: 0333 577 6656 · Email: support@podmanagement.co.uk