Impact Energy

Impact Energy, installer of subsidised energy retrofits in the UK

Impact Energy Limited is a British company specialising in improving the energy efficiency of homes through retrofits. It presents itself as a PAS2030 accredited installer and states it has access to public funding for its customers. The company reports over 15 years of experience in the sector and operates a fleet of 30 vans.

Its activity is aimed at both homeowners and private tenants and landlords, and combines the delivery of installations funded by government programmes with services for private clients who pay directly for the improvements.

Grant programmes and funding routes

The company works with the UK Government's ECO4 scheme, funded by energy suppliers, and with the ECO4 Flex variant. According to its website, services are free for applicants who meet the requirements of these programmes. It also mentions the Boiler Upgrade Scheme, through which a customer could receive an air source heat pump free of charge.

The eligibility criteria it details include being a homeowner, landlord or tenant; having an EPC rating of E, F or G, or not having one; using LPG, oil or solid fuel for heating; using electric storage heaters or electric radiators; and receiving certain social benefits, among other factors. The company states that, even without meeting the requirements for grants, it can offer competitive discounts.

For customers who prefer to pay for the improvements, Impact Energy offers free, no-obligation quotes, and has a finance route through which it acts as an Introducer Appointed Representative of Phoenix Financial Consultants Limited, without charging the customer for the introduction. Loans are provided by Humm Group Limited and Snap Finance Limited.

Installation services

The company's catalogue covers several categories of energy improvement:

• Heating: central heating solutions for homes that lack it.
• Insulation: solid and cavity wall insulation to reduce energy bills.
• Solar panels: installation of photovoltaic systems for domestic use.
• Air source heat pump: systems that extract energy from the air to heat the home.
• Ventilation: the website includes this category among its services, without detailing specific systems.

The process the company describes is end-to-end: survey, design, installation and aftercare. The company states that all installations are carried out by certified and fully accredited technicians.

Accreditations and collaboration with Octopus Energy

Impact Energy identifies itself as an Octopus Trusted Partner and Cosy Accredited Installer. According to its website, Octopus Energy selects, vets and monitors these companies for safety, quality and customer service, and they are not Octopus employees. Cosy accreditation involves specialist training in Octopus Cosy installations. The company also states it is MCS certified.

In addition, the website promotes an offer to switch to Octopus Energy with £50 credit once the switch is complete, subject to conditions and limited to one offer per household, and indicates that it may receive a referral reward.

Customer profile and reviews

The company serves homeowners, private tenants and landlords. Its website includes customer testimonials describing heat pump installations, internal insulation, room-in-roof insulation and solar panels, in some cases at no cost to the user. The testimonials highlight the punctuality of the teams, the cleanliness on completion and the quality of the finish. The company states that its customers rate the installations very highly and that it has received industry awards.

Corporate details

Impact Energy Limited operates from Unit 8, Lipton CI, Bootle, Merseyside, England, L20 8PU. Its company registration number is 09781647. The company is an Introducer Appointed Representative of Phoenix Financial Consultants Limited, with reference number 823113 on the FCA register, and does not act as a lender or financial adviser.

Location and contact

Unit 8, Lipton CI, Bootle, Merseyside, England, L20 8PU · Phone: 0800 046 9928 · Email: info@impact-res.co.uk