My Chemist Plus

My Chemist Plus, a UK-registered online pharmacy

My Chemist Plus is a pharmacy that operates online through the website mychemistplus.co.uk. The service is built around an online consultation: the patient answers a series of questions, selects the treatment and receives the order at home in discreet packaging. The company states that no visits to a GP or pharmacy are required to complete the process.

The site presents itself as a UK-registered pharmacy, with medicines authorised in the country and care from qualified pharmacists. The company states that it serves patients throughout the UK.

Treatments and health areas covered

The catalogue is organised by therapeutic area and brings together a wide range of products, most of which are subject to prescription or pharmacy dispensing:

• Dental and oral health: dental antibiotics such as amoxicillin and metronidazole, prescription toothpaste, dental accessories, oral thrush, mouth ulcers, mouthwash and teething.
• Infections: urinary tract infections, tonsillitis and sore throat, sinusitis, cold sores, bacterial vaginosis, cellulitis, impetigo and infected insect bites.
• Gastric and digestive health: acid reflux and heartburn, constipation, diarrhoea, irritable bowel syndrome, haemorrhoids, stomach upset and indigestion and threadworms.
• General health: allergy and hay fever, children's health, cold and flu, ear and eye care, migraine, pain relief, sleep and insomnia, travel health, vitamins and supplements and dandruff.
• Women's health: urinary tract infections, bacterial vaginosis, thrush, combined pill, mini pill, hair removal, intimate care, period delay, period pain, heavy periods.
• Men's health: erectile dysfunction, premature ejaculation, hair loss and weight loss.
• Skin care: acne, athlete's foot and fungal infections, eczema and dermatitis, excessive sweating, fungal nail infection, scars and stretch marks, warts and verrucas and scabies.
• Respiratory health: allergy and hay fever, asthma and smoking cessation.
• Sexual health: genital herpes, genital warts and chlamydia.

Online consultation and delivery

The process described on the website consists of three steps: answering a few brief questions in an online consultation, choosing the treatment from among the UK-licensed medicines recommended by the pharmacy and receiving the order with fast delivery and discreet packaging. The company states that the service is available for online orders 24 hours a day and that every shipment is made securely and discreetly.

Regulation, safety and certifications

My Chemist Plus presents itself as a pharmacy registered and regulated by the General Pharmaceutical Council (GPhC), the official body that regulates and inspects pharmacies in the UK. The site displays GPhC registration number 9012621 and also number 9012633 as the pharmacy's registration. It also states that it holds LegitScript certification, an organisation that monitors online pharmacies to assess regulatory compliance and licensing.

The company states that its team has previous experience in the NHS and that its priority is patient safety. It states that it is not a substitute for a GP and that, when it considers it appropriate, it refers the patient back to their doctor or prescriber for further care.

Team and company information

The Superintendent Pharmacist and Independent Prescriber for My Chemist Plus is Hussain Member, with GPhC number 2221167. The website describes the team as a small, coordinated group focused on patient care and pharmacy.

The website mychemistplus.co.uk is operated by Remepharm Ltd, a company registered in England and Wales under company number 15904237. The registered company address is Unit A, Unity House, Fletcher Street, Bolton, BL3 6NE, United Kingdom, the same address given for the registered pharmacy.

Customer service

The pharmacy provides a contact telephone number and email address for enquiries, and maintains customer service hours from Monday to Friday, morning and afternoon, remaining closed on Saturdays and Sundays. The site also includes help sections, FAQs, delivery policy, returns and complaints.

Location and contact

Unit A, Unity House, Fletcher Street, Bolton, BL3 6NE, United Kingdom · Phone: 01204 806059 · Email: admin@mychemistplus.co.uk