Samsung Water Filters

Samsung Water Filters, replacement filters for refrigerators in Birmingham

Samsung Water Filters is a British business dedicated to selling replacement water filters for refrigerators and freezers that dispense filtered water. The company presents itself as a response to the massive arrival of cheap, low-quality filters from abroad, and states it was created to address the shortage of high-quality official products. Its catalogue is sold through the online store at samsungfilter.co.uk.

Origin and positioning

According to its own presentation, the rise in popularity of refrigerators with a filtered water dispenser led to a large influx of inexpensive, poor-quality imported replacement filters. The company even mentions reports of filters breaking and contaminating the water supply, which resulted in costly repair bills for owners. In response, Samsung Water Filters was established to offer high-quality official products where there had previously been a shortage. The firm describes itself as one of the leaders in the sector and claims to offer only top-quality products at highly competitive prices.

Catalogue and sales approach

Its activity focuses on water filters for Samsung refrigerators. The website includes a shop section and a filter finder to locate the right model. The company states it has an ever-expanding range of products and a customer service team dedicated to solving problems and streamlining the purchasing process.

Guide to replacing the filter

The site publishes instructions on when to change the water filter in a Samsung refrigerator. According to this information, the change should be made when the filter indicator turns red, which usually happens about every six months. The indicator is blue when the filter is first inserted, purple after five months of use and red after six months. After replacing the filter, the Ice Type / Filter Change button should be pressed for three seconds to reset the cycle. If you do not wish to use the filter, simply hold down the Ice Type button for more than five seconds to turn off the indicator and the change alert.

Location and contact

The company operates from its headquarters in Birmingham, in the West Midlands region (United Kingdom). It serves its customers via the telephone and email listed on its website.

Unit 49 Biz Space, Kings Road, Tyseley, Birmingham, West Midlands, B11 2AL · Telephone: 0707 909 990 · Email: hello@www.samsungfilter.co.uk