Crown & Bezel

Crown & Bezel: buying and selling new and pre-owned luxury watches

Crown & Bezel is a British company specialising in the purchase and sale of new and pre-owned luxury watches. With over twenty years of experience in the sector, the firm presents itself as an intermediary for those wishing to acquire or sell a high-end watch, with a catalogue in which the Rolex brand occupies a central place.

A catalogue focused on Rolex

The selection of available watches includes Rolex models from different eras and references. Among the pieces shown on the site were a 2022 Rolex Day-Date 228238, a 2021 Rolex Sky-Dweller 326235, a 2021 Rolex Sky-Dweller 326934, a 2019 Rolex GMT 126710BLNR, a 2009 Rolex Daytona 116523, a 2013 Rolex Datejust 116334, a 2020 Rolex Yacht-Master 126622, a 2021 Rolex GMT 126710BLNR, a 2020 Rolex Submariner 126613LB, a 2022 Rolex Datejust 126334, a 2020 Rolex Yacht-Master 116622, a 1987 Rolex Datejust 69173 and a 1990 Rolex Datejust 79173. Some models appeared marked as sold, such as the 2022 Rolex Sky-Dweller 326935, the 2021 Rolex Submariner 126618LB, the 2021 Rolex Datejust 126331 and the 2019 Rolex Oyster Perpetual 114300.

Purchase with authenticity verification

The company states that all watches it sells are checked to guarantee their authenticity and that each piece is checked against the Watch Register to confirm that it has not been stolen or linked to an insurance claim. The purchase process begins when the customer finds the watch they are interested in and sends an enquiry via the contact button. Crown & Bezel offers the possibility of arranging an appointment to view the watch, answers the buyer's questions and, once the transaction is agreed, handles the necessary paperwork and manages payment. After payment is confirmed, the watch is dispatched and delivered the following day, although there is also the option of collecting it in person.

Selling watches: valuation and same-day payment

For those wishing to sell a watch, the firm provides an online form in which the user must provide as much information as possible about the piece, images and, if available, the documents and accessories. Crown & Bezel undertakes to provide an indicative valuation within 24 hours and to confirm its interest in the watch. If it decides to buy it, an appointment or shipment of the piece is arranged; after inspecting it, a firm price is communicated. If the seller accepts the offer, payment is made to their bank account the same day.

Secure office for in-person transactions

The company has a private and secure office located on the outskirts of Birmingham, to the south of the city, where all in-person transactions are completed. This space is used both for purchase appointments and for sales operations requiring hand delivery.

Customer service and team experience

The website includes several customer testimonials highlighting the work of Chris, the company's manager, for his knowledge of the sector, his personal approach and the absence of sales pressure. The comments also mention the competitiveness of prices and the security of transactions. The firm maintains a profile on Trustpilot where more reviews can be consulted.

New store and job opportunities

At the time of scanning, Crown & Bezel was announcing the upcoming opening of a new store and the search for staff to join the team, with a vacancies section available on its website.

Location and contact

Email: info@crownandbezel.co.uk · Hours: Monday to Saturday: 9:00 - 17:00. Sunday: closed.