JTA Travel

JTA Travel, travel agency based in Birmingham

JTA Travel is a British travel agency operating under the trading name JTA Travel Group, under which the company Alfendo Ltd operates. Its headquarters are located at 2210 The Crescent, Birmingham Business Park, Birmingham, B37 7YE. The company presents itself with the motto "Journey together" and sells flights, holidays, cruises and organised group travel.

Booking areas and contact lines

The agency's activity is organised into several telephone contact lines differentiated by type of service, which makes it possible to clearly identify its main business areas:

• Flights and holidays.
• Cruises.
• Management of existing bookings.
• Groups.
• Crisis support.

In addition to telephone support, the website has an email channel for urgent issues related to access to the agent platform.

Portal for professional agents

JTA Travel maintains a specific area for travel agents, with access via username and password. To register, interested parties must complete one of the available agreements according to their status: ATOL-licensed agents or ABTA-member agents. The portal also includes a password recovery system for those who have forgotten it.

Practical information for travellers

The agency refers to official Foreign & Commonwealth Office information on safety, local laws, passports and visas, available on the UK government travel advice portal.

Corporate data

The site's legal notice identifies JTA Travel Group as the trading name of Alfendo Ltd and gives its address at Birmingham Business Park. The company declares its status as an ATOL and ABTA agent through the registration forms aimed at industry professionals.

Location and contact

2210 The Crescent, Birmingham Business Park, Birmingham, B37 7YE · Opening hours: Monday to Friday: 09:00 - 18:00; Saturdays: 09:00 - 17:00; Sundays: closed. Bank holidays: 10:00 - 16:00.