AKNZ

AKNZ, multi-offer e-commerce based in Birmingham

AKNZ is an online store established in 2020 by a group of people with more than fifteen years of combined experience in customer service and supply chain management. The company operates from Birmingham, England, and its catalogue covers a wide assortment of consumer products, from food and cosmetics to kitchenware, technology and garden items. According to its own presentation, it began by serving local customers and has expanded its activity to international markets, including Australia.

Catalogue categories and products

The store organises its offer into broad thematic blocks that cover practically all household needs:

• Food and beverages: coffee, hot chocolate, tea and herbal teas, biscuits, chocolates, savoury snacks, bakery, breakfast cereals, cooking oils, nuts and dried fruits, pasta and noodles, sauces and condiments, and spices.
• Health and beauty: hair care, makeup and cosmetics, as well as sports nutrition within the wellness section.
• Home and living: bedding and linens, cleaning and household essentials, cooling fans and air conditioning units, home décor and accessories, small kitchen appliances, and storage and organisation.
• Outdoor and garden: garden tools and equipment and outdoor recreation.
• Fashion and accessories: men's and women's apparel, kids' trainers, luggage and fragrance for men, women and unisex.
• Technology and leisure: gadgets and gaming, as well as a section of high-performance car tyres.
• Other sections: baby and toddler items, nappies and wipes, books and stationery, and pet products.

The catalogue also includes a seasonal and holiday category, which indicates a seasonal rotation of items.

Brands represented

Among the brands the store distributes are AKNZ Limited, Ambient Lounge, Aptamil, ARTIKA, Aveeno, Babyliss, Belkin, Bissell, Bluey, Bosch, Braun, Breville, Calvin Klein, Chloe's Continentals, Circulon, Command, Cow & Gate, Crockpot, DeLonghi and Disney, among others. The selection combines fast-moving consumer goods, consumer electronics, personal care and infant nutrition brands.

Featured examples from the assortment

The home page shows products such as a set of organic cotton towels from the AKNZ own brand, Antiga 1860 home textile and room sprays, Applied Nutrition sparkling protein water, an Aqua Spin Duo mop, an Artika Altitude ceiling light, Australian botanical soap in an eight-bar pack, Banquet recycled refuse sacks, Bio & Me granola, a Brita Maxtra+ Style XL filter jug, an assortment of Bronte chocolates, Chanel Allure Homme Sport eau de toilette and Howdah tandoori chilli ridged chips. In the best sellers selection appear an Adesso Brayden table lamp, an Artika Alton ceiling fan with remote control, a Chuckit! dog toy set, a Dreame MF10 bladeless fan, Egmont MGO 355+ manuka honey, Forest Feast roasted nut mix, Gucci Guilty for Him and a JisuLife portable neck fan.

Shipping, payments and customer service

The store offers free UK delivery on orders over £60 and presents the checkout process as secure, with payment methods including Google Pay, Apple Pay, PayPal, American Express, Mastercard and Visa. It has informative sections on delivery, returns, refunds, terms and privacy, as well as a customer service accessible by phone and email. It also allows the registration of business accounts through a specific trade account registration form.

History and presence

Founded in 2020, the company states it has achieved a 4.2-star Google rating and gathered more than 11,000 followers across its Facebook, Instagram and YouTube channels. Its team works from Birmingham and the company declares it supports charitable and sustainable initiatives through its supply chain. Prices are displayed in pounds sterling for the United Kingdom, with a currency and country selector for other markets.

Location and contact

Phone: 0121 405 9786 · Email: info@aknz.co.uk