Genmeds

Genmeds, a GPhC-registered online pharmacy

Genmeds is the trading name of Genmedical Ltd, a UK-registered online pharmacy regulated by the General Pharmaceutical Council (GPhC). The company operates from Birmingham and serves patients across the country through a digital consultation model: the user completes an online questionnaire, a clinician reviews their answers and treatment is only approved when it is suitable for the case.

The company is registered in England and Wales with company number 16612005, and its director is Ummar Khan. The registered pharmacy address is Unit 207 New Wing, The Argent Centre, 60 Frederick Street, Birmingham B1 3HS.

Treatment areas available

The catalogue is organised into five main categories, all managed with the same prior consultation and clinical review procedure:

• Weight loss: clinically guided treatments with discreet UK delivery.
• Allergies: treatment for allergies and hay fever with specialist review.
• Erectile dysfunction: confidential treatment via secure online consultation.
• Acid reflux: management of reflux and heartburn symptoms with clinical support.
• Hair loss: treatment with clinical follow-up.

The company states that the medicines dispensed are UK-manufactured and authorised in the United Kingdom.

How the consultation and dispensing process works

The service is structured in three steps. First, the patient completes a short online questionnaire, without needing to visit a GP or a physical pharmacy. The clinical team then assesses the answers and, if the treatment is appropriate, the order is prepared securely. Finally, delivery is made to the address provided by the patient in discreet packaging with tracking.

The company stresses that clinical review is a mandatory step before any dispensing and that treatment is only supplied when it is suitable for the patient.

Clinical team and professional registration

The pharmacy has a superintendent pharmacist, Mustafa Razzak, with GPhC registration number 2215506. The prescribers linked to the service are Mohammed Zahed Hussain (GPhC 2215476) and Saehara Khan (GPhC 2074227). The company makes it easy to verify these credentials through the registers of the relevant regulatory bodies.

In addition to its pharmacy registration, Genmedical Ltd is registered with the Information Commissioner's Office (ICO) under number ZB966369, which supports the processing of personal and medical data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.

Patient care and coverage

The company states that it serves thousands of patients across the United Kingdom and emphasises personalised care and improving health literacy, so that users understand their treatment options before deciding. The clinical team provides guidance throughout the process and the service is presented as an alternative to waiting for GP appointments and high street pharmacies.

Care is provided in English and contact can be made by phone or email during normal office hours.

Location and contact

Unit 207 New Wing, The Argent Centre, 60 Frederick Street, Birmingham B1 3HS, United Kingdom · Phone: 0121 809 5346 · Email: help@genmeds.co.uk