City Quick Logistics

City Quick Logistics: same day urgent courier services in the UK

City Quick Logistics is an independent same day courier company operating in major UK cities. Its offering is built around collection within 30 minutes from any major UK city, a service available 24 hours a day, 365 days a year, and a network of over 1,500 vehicles staffed by experienced personnel. The company positions itself as an alternative to rigid, generic logistics frameworks, focusing on designing bespoke services for each client and building long-term relationships.

Specialist courier services

The service range covers various urgent transport needs, with attention to goods requiring particular handling:

• Urgent courier: time-critical deliveries with 30-minute collection and tight delivery times.
• Fragile items: handling designed to ensure the parcel arrives in perfect condition.
• Documents: secure transport of legal documents and urgent letters requiring signature before delivery.
• Passports: a service designed for situations where the passport must arrive quickly, for example after being left at the airport.
• Medical and technical goods: transport with specialist drivers for this type of goods.
• Events: logistics of equipment to event venues, with capacity for deliveries of any size or shape.
• Freight: movement of heavy loads across the UK, on a same day or fast track basis.
• IT equipment: transport of fragile, specialist equipment with a same day service.

Service features

The company details a series of conditions that accompany its deliveries: 30-minute collection, continuous 24/7 operation 365 days a year, no out-of-hours surcharge and no weekend surcharge, full UK coverage, goods in transit insurance, domestic and commercial deliveries, a wait and return service, instant proof of delivery by email, secure online payment, and billing only from the collection point to the delivery point. It also offers the possibility of opening a business account with discounts of up to 30% on the monthly invoice, as stated on its own website.

Price and customer service commitment

City Quick Logistics states that it matches or beats any quote for the same service. Customer service is handled through 24/7 phone lines and a dedicated account manager, with no call centres or lost enquiries, according to its presentation. The company states that it holds ISO 9001 certification and offers instant online quotes.

Presence and operational data

The company states that it operates in major UK cities and lists locations in Birmingham, Bristol, Glasgow, London, Manchester, Liverpool, Southampton, Leeds and Heathrow. On its website it displays cumulative activity figures: 6,594 deliveries completed, 1,359 repeat clients and 87,402 miles travelled.

Location and contact

Unit 1 Shaw Park Business Village, Shaw Road, Wolverhampton, WV10 9LE · Phone: 0121 359 2787