Taxi Insurer

Specialist broker for taxi and minibus insurance

Taxi Insurer is a trading name of Insurance Factory Limited, a company registered in England and Wales under number 02982445 and authorised and regulated by the Financial Conduct Authority (number 306164). Its activity focuses on insurance intermediation for the passenger transport sector: taxis, minibuses and taxi fleets.

The company presents itself as a specialist broker and explains that its method consists of searching among leading market insurers to offer cover suitable for each applicant. To this end, it has a panel of partner insurers with which it claims to maintain relationships built over decades.

Available insurance products

• Taxi insurance.
• Minibus insurance.
• Taxi fleet insurance.
• Employers & Public Liability cover, as per the call-back request form.
• Commercial insurance, also included in that form.

The website warns that the features and benefits of the policies are subject to terms, conditions and exclusions.

History and customer service

The company traces its origins to 1974, when it began operating in Birmingham. It highlights this heritage and a customer-focused approach present throughout the organisation, which it describes as transparent and honest. Its team of insurance professionals has accumulated knowledge over decades to inform customers and arrange cover that suits their needs.

Among the features the company itself highlights are UK-based call centres, a specifically trained customer service team, a wide range of insurance products and access to a large panel of insurers.

Quote requests and personal data

The site offers the possibility of requesting a quote for each of the three main lines and a call-back form. The latter collects the title, first name and surname, email, telephone, vehicle type (taxi, minibus or fleet), the type of cover (employers' and public liability, or commercial) and the preferred time slot for the call: 9:00 to 11:00, 11:00 to 14:00 or 14:00 to 17:30. The form refers to the privacy policy for data processing.

Corporate structure and supervision

Taxi Insurer operates as a trading name of Insurance Factory Limited, a company incorporated in England and Wales. Its registered office is at Markerstudy House, 45 Westerham Road, Bessels Green, Sevenoaks, Kent. Its intermediation activity is authorised and regulated by the UK Financial Conduct Authority.

Location and contact

Markerstudy House, 45 Westerham Road, Bessels Green, Sevenoaks, Kent, TN13 2QB