Snooze

Snooze, made-to-measure beds and mattresses in the UK

Snooze is a British manufacturer and retailer specialising in bespoke beds and mattresses. The company produces each piece in its West Yorkshire workshop and sells its catalogue mainly through its online store, with home delivery and an assembly option.

Beds and mattresses catalogue

The range is organised into several product families:

• Divan beds: standard models, with storage and with ottoman mechanism.
• Upholstered beds: conventional versions and ottoman lift-up versions.
• Kids' beds: divan, ottoman, upholstered and upholstered ottoman.
• Headboards.
• Mattresses: orthopaedic, pocket sprung, memory foam and pillowtop.
• Auxiliary furniture: storage boxes.

The catalogue includes examples such as the Snooze Memory Pocket 2000 mattress, the Henley Wingback divan bed, the Marlborough ottoman divan bed, the Carrington kids' bed, the Kensington storage box, the Hartington kids' upholstered bed and the Ellington Sunrise kids' upholstered ottoman bed. The company also supplies the trade and contract sector.

Customisation and materials

The beds are made to order with selected materials and precision construction. The company offers over 50 fabrics available through a free swatch service. Storage systems can be side drawers, end drawers or a full ottoman lift.

Purchase, payment and delivery

The purchase process is divided into three steps: product selection, payment and delivery. The company accepts full payment or flexible interest-free finance, and states that it works with providers such as Klarna and other financial institutions available at checkout. Options may include full payment, instalments, buy now pay later, and interest-free finance on selected promotions.

Delivery is carried out by a two-person team, with delivery to the room of choice, optional assembly, full packaging removal and live tracking on the day of delivery. The company sends a booking link by email or SMS so the customer can choose an available date, which is assigned on a first-come, first-served basis and subject to availability.

Guarantees and trials

The products come with a five-year guarantee against manufacturing defects. In addition, the company offers a 60-night trial for eligible mattresses, subject to terms, conditions and eligibility criteria. All products are manufactured in compliance with UK fire safety regulations and undergo quality checks before leaving the workshop.

Reviews and promotions

The company shows a rating of 4.8 out of 5 on Trustpilot, with over 500 reviews. At the time of analysis, the site advertised 25% off until the 10th, free delivery and installation, and a clearance section with the warning that available units are limited.

Contact details and registered office

The registered address is The Guildhall Buildings, Pinfold Street, Birmingham B2 4DG. The company clarifies that this is only its registered office and not a customer-facing location. The contact phone number is 0121 517 0757 and the email address is hello@snooze.co.uk. Telephone opening hours are Monday to Friday, 9:00 to 17:00.

The Guildhall Buildings Pinfold Street Birmingham B2 4DG · Phone: 0121 517 0757 · Email: hello@snooze.co.uk